OneMain Financial, Martinsburg, WV

Victoria was absolutely AWESOME! Gold standard customer service that more for the client than the deal

Poor Service, Disgusting Management. They treat you like garbage. Don't bother with them its not worth it. These reviews probably are fake. They use loan shark tactics , if you miss one payment by mistake they threaten you with legal action and threaten to get your employer involved. Honestly I would choose a pay day loan over this place. They pray on the desperate please don’t get caught in this! I called to get this resolved by the way about my missed payment that was because my ach account changed due to Identity theft and the service rep was so rude to me because I received a written letter threatening legal action (over one missed payment) she got rude with me and put her manager on the line who also became hostile. WOW

I had the honor to work with Ms Victoria. She made the process extremely easy and kept in contact with me every step of the way! I would definitely recommend her when searching for a loan.

As always my experiences are great with One Main Financial. Ms. Vickie is always on point & she's very professional. Thank you One Main.

This was a great experience from start to finish. Victoria was phenomenal at working with me to get what i needed and then some. She was friendly and explained everything very well. I appreciate her efforts very much.

Victoria is an absolute rockstar, she helped me through the process of a loan for me while getting me the best rate she could, and when I needed to change my payment dates, she took care of it in a matter of minutes. Love her!

If I could give 100 stars I would! I completed an application and I was blessed to speak with Sherri Russler. She fought for me, she never made me feel like the middle man, she followed through, never missed a single step and provided every piece of information needed to complete my application today. If you ever need someone to help you make your financial goals happen…go to Sherri! I can’t say enough great things about her and overall just blessed by her! Thank you Sherri!!

Victoria at the Martinsburg WV office was wonderful as always. From beginning to end the loan process was smooth. They always help when I need them. Thank you!!!