Always great customer service in Onalaska. We've had multiple accounts since 2007 and will continue to do our banking here.
G Hok
1 year ago
The Girls working the drive up windows are very quick, nice & polite.
Aaron Lockhart
1 year ago
My wife was a customer of First National Bank for several years. At one point, she asked them to remove overdraft "protection" from her account, which they stated they had done. Later, we find out, after having *hundreds* of dollars of fees assessed to us out of nowhere that the overdraft "protection" for debit cards is a separate feature and must be cancelled separately and had not be done so along with the other overdraft "protection" previously. It wasn't just overdraft fees which piled up but also fees for not having enough in the account to cover the new fees. Oh, and those newest fees...they generated more fees too. Eventually, First National Bank ran up close to $500.00 in fees solely involving transactions with itself (as we had stopped using the account altogether months before this.) Speaking with the bank did not help to resolve any of the issues. No one we spoke with seemed at all to care and no one was in any way approaching helpful. First National Bank then proceeded to harass my wife for money, going as far as tracking her down on social media to invade her life there when constant phone calls and multiple daily letters weren't enough. Furthermore, being a member of the global Banking Cartel, First National Bank finally decided to employ their fried Telechex, which resulted in the one usable bank account we had to maintain our survival being shut down. Now, our only source of funds is in electronic limbo, all courtesy of First National Bank of Livingston.
This bank is predatory and does nothing to serve the "community" of which is it part. I would avoid this place at all costs if you value your funds.
Cindy Cavazos
1 year ago
I give no star's
It's been 2 times that this bank gave me a fake bill 1st time was a twenty and today a hundred I'm so disgusted please beware and check you money before leaving
Joseph Smith
1 year ago
This has to be the slowest bank that I have ever done business with.
On a good day, I'm in and out in 10 minutes.
On a bad day, I'm waiting in the teller line outside for 30 minutes.
And this isn't even a personal account. It's for the business i work for.
I used to work at a bank as a teller so i understand why sometimes it might take a moment to process items, but for a business account to only have one lane and take 30 minutes to process a $5.40 deposit is just mind numbing.
Something needs to change with this bank, and soon
Audrie Renfro
4 months ago
They are constantly fraud alerting my account for normal transactions and locking down my funds. Cannot use more than $1,000 of my own money a day without permission. Trying to use this bank to operate our business has been a complete nightmare.
Aaron Lockhart
4 months ago
My wife was a customer of First National Bank for several years. At one point, she asked them to remove overdraft "protection" from her account, which they stated they had done. Later, we find out, after having *hundreds* of dollars of fees assessed to us out of nowhere that the overdraft "protection" for debit cards is a separate feature and must be cancelled separately and had not be done so along with the other overdraft "protection" previously. It wasn't just overdraft fees which piled up but also fees for not having enough in the account to cover the new fees. Oh, and those newest fees...they generated more fees too. Eventually, First National Bank ran up close to $500.00 in fees solely involving transactions with itself (as we had stopped using the account altogether months before this.) Speaking with the bank did not help to resolve any of the issues. No one we spoke with seemed at all to care and no one was in any way approaching helpful. First National Bank then proceeded to harass my wife for money, going as far as tracking her down on social media to invade her life there when constant phone calls and multiple daily letters weren't enough. Furthermore, being a member of the global Banking Cartel, First National Bank finally decided to employ their fried Telechex, which resulted in the one usable bank account we had to maintain our survival being shut down. Now, our only source of funds is in electronic limbo, all courtesy of First National Bank of Livingston.
This bank is predatory and does nothing to serve the "community" of which is it part. I would avoid this place at all costs if you value your funds.
Joseph Smith
4 months ago
This has to be the slowest bank that I have ever done business with.
On a good day, I'm in and out in 10 minutes.
On a bad day, I'm waiting in the teller line outside for 30 minutes.
And this isn't even a personal account. It's for the business i work for.
I used to work at a bank as a teller so i understand why sometimes it might take a moment to process items, but for a business account to only have one lane and take 30 minutes to process a $5.40 deposit is just mind numbing.
Something needs to change with this bank, and soon
Sandy Sandoval
1 year ago
G Hok
1 year ago
Aaron Lockhart
1 year ago
Cindy Cavazos
1 year ago
Joseph Smith
1 year ago
Audrie Renfro
4 months ago
Aaron Lockhart
4 months ago
Joseph Smith
4 months ago