The manager was very rude..was returning money orders..they deposited money in my acct and took it out the next day..the girl who waited on me was nice..very hard to see her be spoken down to from mansger and colleague..i told one of them not to get excited and i didnt like her tone...very ..very bad customer service.
Clara Futch
1 year ago
They are the rudest women in this branch! The manager with the dark black hair is a rude unprofessional you know what!!!! Seems like everytime I come they have a attitude! If I didn’t work right at the Johnstown price chopper I wouldn’t come to this branch! Actually the Gloversville branch is no better! I need to change banks asap!
Kari Duesler
1 year ago
Every single time my husband or I try to use their ATM, it doesn't work! It's absolutely ridiculous. I'm calling on Monday to have fees refunded since it's an ongoing issue and we always have to use an alternate ATM!
Anita Hanaburgh
1 year ago
I go there many times a week and very rarely have that problem. Besides there is another one inside. The staff is very helpful and the lines are never long.
Roy Dykeman
1 year ago
The staff is always helpful and friendly!
April Johnson
4 months ago
The employees at NBT in Johnstown NY are pleasant to do business with. If there's not to many customers needing assistance most if not all will engage in conversation with you.
The bank is always neat and tidy.
I'm my opinion, Johnstown NBT and there employees are much more helpful then Gloversville NBT.
I have been banking with NBT since there inception and have never had any problems with any business I've done with them.
Added bonus, while basically all the banks in the area have changed hands and or names, NBT has remained a constant for many many years.
Before they became NBT they were Central National and the transition was seamless.
Clara Futch
4 months ago
They are the rudest women in this branch! The manager with the dark black hair is a rude unprofessional you know what!!!! Seems like everytime I come they have a attitude! If I didn’t work right at the Johnstown price chopper I wouldn’t come to this branch! Actually the Gloversville branch is no better! I need to change banks asap!
Edward Oneill
4 months ago
The manager was very rude..was returning money orders..they deposited money in my acct and took it out the next day..the girl who waited on me was nice..very hard to see her be spoken down to from mansger and colleague..i told one of them not to get excited and i didnt like her tone...very ..very bad customer service.
Edward Oneill
1 year ago
Clara Futch
1 year ago
Kari Duesler
1 year ago
Anita Hanaburgh
1 year ago
Roy Dykeman
1 year ago
April Johnson
4 months ago
Clara Futch
4 months ago
Edward Oneill
4 months ago