Mid-Hudson Valley Federal Credit Union, Highland, NY

After banking with a larger bank for over 10 years I switched to MHV federal credit union. The customer service and experience was night and day. Their team member, Ryne assisted me with personal and buisness accounts. The process was simple and fast. I highly recommend them!

Thank you Ryne Milkins(MHV Highland)!!! I've been a member of MHV for many years and everytime I go there I'm reminded why I do. Great customer service, true professionals. See you soon for a house Ryne!!!

I posted a review about 4 months ago regarding illicit charges from this bank, and their failure to honor the agreement that was made when I setup my account. Upon my next visit to the bank, I was accosted by the branch manager while I was speaking to the teller. In front of all the customers, she began asking me to remove the review. I felt so embarrassed. Since that day I have received a phone call from mhvfcu EVERY SINGLE DAY!! Monday through Saturday every morning I get a phone call from this bank. I have pleaded with them to please stop contacting me, but they told me I need to write a letter. Well, here's your letter. I also want to add that I was only drawn to the bank because of the low interest rate loans. I opted for an auto loan and they convinced me that I should buy the accidental death or loss of work insurance. After making 51 consecutive on-time payments, I had a financial issue because of loss of work due to covid. They denied my claim! Plain as day I still have the contract they should have either helped me with a couple payments or deferred them until I could get on my feet again. I had to rob Peter to pay Paul. If you miss 2 payments on your vehicle, MHVFCU will take your car. My friend does repo work and he tells me mhvfcu is among the most strict financial institutions with regards to the repossession of vehicles. Thank you for reading, please choose your bank carefully Hudson Valley.

Donna Chiappa has been wonderful to work with! She is fast, efficient and pleasant! I highly recommend this bank for all of your banking needs! Hands down the best experience I ever had! Thank you again!

I used this bank for over a decade. My whole family used to bank here. Last week I incurred over $500 worth of overdraft fees with respect to a single purchase. The way they tally purchases made over the off days is treacherous. They accept the largest purchases first, and append the smaller ones at the end. This means instead of 1 overdraft for a large purchase, you will receive multiple overdraft fees for things like gum. What a ripoff! Avoid the incredible fees at thia bank

Highland branch is a joy to visit. Great staff, polite and they can answer my question in a timely manner. The branch is also clean, airy feeling and the drive up lane always has an employee come asap when you ring the bell for service.

It's always a pleasure with the staff at the Highland branch. Everyone is so helpful whether in person or over email. Ryne in particular is an expert at getting to the bottom of any visa issues (when I seldom run into one) or answering any questions quickly and efficiently. The staff always makes me feel welcome and recognized when I go into the branch and they get me in and out in no time.

Great Bank conveniently located across the Hannaford in Highland. That makes this place a popular spot to bank for people who live locally