Hudson Valley Credit Union, Highland, NY

Staff is always super friendly but when you have a line at the drive through why is that teller taking people inside which has no line.

I cashed a check Monday 12/27 at 9:37am. The bank teller stated the check would take two business days to clear and the receipt clearly states "check hold to be released 12/29/21". I called the bank today 12/30 as the check funds still have not been released. They stated they are holding the check until JANUARY 7TH. If you want your checks cashed in a timely fashion and funds available to pay your bills on time do not bank here.

I conduct my banking at this branch and find the staff to be professional and helpful. The products and banking options they offer are outstanding and competitive.

Bonnie was condescending and very unhelpful. She must not like what she does as it reflects in her poor customer service skills.

Place used to be a solid bank. Unfortunately the atm charges and transfer charges are mind blowing. Be careful with this place

I have always experienced friendly and helpful staff and find their policies overall much more convenient and accommodating than the bigger banks we worked with previously.

The bank service is a lack of attention and professionalism when requesting any requirement from them. My experience was traumatic and unprofessional. Requesting a service from them, they made me follow the procedure and they were aware of the information that I was Contributing they made me reach the end so in that way they told me that a person of my status could not give the attention that I was requesting a whole day wasted for nothing I have a lot to say

Great bank and great service and attitudes at every branch. Every branch feels like my hometown bank