NBT Bank, Cortland, NY

After my mother's passing, I was left control of the accounts. I am out of state and while things were settled, I was treated with care and respect while I managed the accounts. There was never a headache in regards to dealing with NBT. Always polite and helpful, and NO HEADACHES! THANK YOU for your services.

Very efficient getting customers in and out with the proficiency very friendly, and personable. Very happy with my experience with this branch office

they helped me with my checking account when it got hacked once and no problems since and they give my support dog love also and some treats when she didn't feel well made me feel good

bank hours are incorrect. the lobby closes at 3pm regularly and 4pm on thursday and friday.

Best banking experience I've had!

After my mother's passing, I was left control of the accounts. I am out of state and while things were settled, I was treated with care and respect while I managed the accounts. There was never a headache in regards to dealing with NBT. Always polite and helpful, and NO HEADACHES! THANK YOU for your services.

Leigha in the Cortland Main Street branch was extremely helpful in making changes to several accounts. Highly recommend working with her.

they helped me with my checking account when it got hacked once and no problems since and they give my support dog love also and some treats when she didn't feel well made me feel good