I have been a longtime member here. Always have had great customer service. Recently, I got my first auto loan. Cameron Harris helped me out greatly. He is very personable, professional, and kind! I was on a time crunch with getting the loan, the insurance settled, and getting to the dealership since they weren't going to hold the car for me. Mr. Harris got everything handled for me on his end very efficiently and promptly. Will always recommend him!
Cherrelle Hineschin
1 year ago
Terri was AMAZING! She gave phenomenal customer service when trying to get me an account set up. She continuously followed up with me during this process. I would not only recommend summit credit union but TERRI. Please give that woman a raise! She definitely has earned it. Thanks Terri!!
felicia kastlie
1 year ago
Ashely Today member Service Rep helped me she just went above and beyond she was patient explained everything in detail, as well as provided some good information about my account in about the services that the bank offered . I’ve been with this bank for most three years now. If there was more than five stars she would get 10 thank you Ashley again enjoy the conversation. Have A Blessed Week
Sincerely
Ms.Felicia K
Lee Killian
1 year ago
We have been with Summit in Hickory, NC since they were in the little apartment in a house downtown. Katie Lee has been by our side through good and bad. She has been instrumental in our banking needs to help us realize our long term goals. If you want old school personal relationship banking in your life this is the place. Katie Lee and her associates at Summit Credit Union get the job done every time. Do yourself a favor and check them out.
tmac12401
1 year ago
Michaela was wonderful. Although I didnt meet her she handled my online app and everything quickly and with great customer service. She made everything effort to make sure I understand my new account. Thanks so much!
Sherri Pope
4 months ago
I reached out to Summit Credit union because the owner of our company praised them. I reached the call center to apply for an auto loan and Melanie reached out to me two days after I put my application in. Melanie has the best personality, professional demeanor, knowledge, and went above and beyond not explain the process, collect documents needed, and continued to be patient while we went back and forth with the dealership. I picked up my new car yesterday, and Melanie helped make it happen. My husband went to pick up the check at our local credit union and was also impressed by their staff. I will definitely be a long term member of Summit, and hate that I didn't listen to my boss 5 years ago. Thanks, Melanie (Sister hahahaha). Keep up the great work Melanie, and call center associates.
Leanna Gaskins
4 months ago
My experience was nothing short of efficient, effective, and respectful. Laquishia kindly assisted in reopening my account. She also provided education on helpful tips to maintain my account, as well as, ways to take advantage of the resources offered. I didn’t realize that I had so many options!It was an absolutely pleasure doing business with you!Thank you!
Sandy Perry
4 months ago
My husband and I are delighted to share our experience with Melanie! She was very knowledgeable about the service options as she reviewed each one, answering our many questions as well as considering our concerns. She was very patient, and we felt that she had a genuine interest in helping us choose the best service that would not be detrimental to our finances. At no time during our conversation did we feel rushed or not heard. This was the best experience we've ever had in seeking advice and receiving support in making an important financial decision. Thank you Melanie from the bottom of our hearts for making such a difference during a stressful time!
Kristen McCraw (Thomas)
1 year ago
Cherrelle Hineschin
1 year ago
felicia kastlie
1 year ago
Lee Killian
1 year ago
tmac12401
1 year ago
Sherri Pope
4 months ago
Leanna Gaskins
4 months ago
Sandy Perry
4 months ago