Bank of Oak Ridge is a great local bank we have been using for several years. They have great customer service and are always quick to respond when I send my banker an email. Christina is great to work with an asset to the bank. The drive up E-tellers are very convenient and are open from 7am to 7pm for you to make deposits with a live person. They also have a free coin counter that deposits your coins straight into your account without charging you any fees! Definitely recommend this bank!
Terri Whitmire
1 year ago
I have been a customer of Bank of Oak Ridge for about 10 to 12 years and have never regretted the move from BB&T. The professionalism and friendliness of the people you encounter; the knowledge of the customer service team; and the willingness to help with any issue or question that comes up is all paramount to running a top-notch company. You will find that in Bank of Oak Ridge.
One thing I really like that I don't know whether any other banking institution has is their drive-up teller, like an ATM, where you can actually speak with a customer service representative to help with banking transactions.
I recently applied for a home equity loan at the New Garden Road location. The process has been seamless and timely with guidance and continued communication from Sean Parshley, vice president. He made the entire process easy.
I highly recommend Bank of Oak Ridge to anyone new to the community or anyone looking to make a change in their banking institution.
Chelsea Comeau
1 year ago
Bank of Oak Ridge has been incredible to work with! We use them for our business checking accounts, and we recently did an auto loan through the New Garden location. We had a quick turn around with a few hoops to jump through, and Sean and Bradley were nothing but incredible to us! They were quick to answer our questions and respond whenever we reached out. I highly recommend using Bank of Oak Ridge for all of your banking needs!
Kim Rayle
1 year ago
The Bank of Oak Ridge goes above and beyond to make their customers feel like family. Always a smile and a kind word when you walk through the door. Many times, you are greeted by multiple people that stop what they are doing to say hello. Customer service and ease of doing business with them is what keeps me driving 18 miles one way to bank with them.
Autumn Buford
1 year ago
Bradley at Bank of Oak Ridge helped my family and I obtain old bank statements based on specific payments we were looking for from nearly 10 years ago. He was incredibly helpful and patient with us and our unusual situation. Throughout the entire process he was accommodating and ensured we received the help we needed. Thank you Bradley!
Kristy Andrews
4 months ago
We have business and personal accounts with Bank of Oak Ridge and absolutely love the way we are supported! Sydney and Bradley are extremely professional and engaging. We are known by name and well treated. Our banking business is done promptly and with the utmost care. We love the feel of a local bank...the difference is impeccable!
University Property
4 months ago
Huge appreciation for Bank of Oak Ridge - their whole team - for their help and support over the last couple of months. Relationship banking is important to us, and we're grateful for the commitment and professionalism we have experienced with BoOR. Every interaction is high quality. A relationship with a local, neighborhood bank that also has "big bank" capabilities and skills is a perfect fit for our business.
Voula Dascalakis
4 months ago
My recent meeting with Sean Parshley about my banking needs at Bank of Oak Ridge was a great experience. Sean was a huge help and took as much time as I needed answering my questions and explaining how things work. I was super impressed with and actually surprised by all of the amenities offered by Bank of Oak Ridge. It is very rare nowadays to experience this personal level of customer service. It is definitely appreciated! I highly recommend banking with Bank of Oak Ridge!
Megan Cooke
1 year ago
Terri Whitmire
1 year ago
Chelsea Comeau
1 year ago
Kim Rayle
1 year ago
Autumn Buford
1 year ago
Kristy Andrews
4 months ago
University Property
4 months ago
Voula Dascalakis
4 months ago