Fifth Third Bank & ATM, Holland, MI

I constantly have spectacular service at this location. I've had great service at most 5th3rd banks I visited. But today Jesse and the staff went above and beyond to help me today and deal with some banking issues that under other circumstances could have been stressful. They work hard and they need to be recognized and thanked for their hard work. Good Job. Thank you!

I've been here a few times to use both the lobby, drive thru and the ATM. The few times that I've used the lobby I've had to wait a long time since they seemed pretty busy. I guess it depends on the day and time with how quickly you get in and out, but it just seemed rather long and I don't usually have the time to wait. I usually go to the other Fifth Thirds in the area since they are closer to where I live or need to run errands at.

They really don't deserve even one star. I requested the branch manager call me on several different occasions but I guess customer service is a thing of the past. On several occasions the tellers have told me they are busy. Its time to stop using covid as an excuse and move on. Today I scheduled an appointment for the branch manager to call me but that was not done either. This banking problem has been going on for 3 months with no relief. 5/3rd has stooped to its lowest.

Sue, Kim, Ivona, Krista and EVERYONE at this branch is absolutely phenomenal. They provide incredible customer service, insight and overall satisfaction. I recommend this branch for anyone looking to have above and beyond service.

I am not a member of Fifth Third Bank. I needed some banking help. I first talked to Sue over the phone. She was helpful with everything I needed. When I arrived Sue was there again to take care of my banking needs. Thanks Sue and Fifth Third Bank. I may be a member soon.

I constantly have spectacular service at this location. I've had great service at most 5th3rd banks I visited. But today Jesse and the staff went above and beyond to help me today and deal with some banking issues that under other circumstances could have been stressful. They work hard and they need to be recognized and thanked for their hard work. Good Job. Thank you!

They really don't deserve even one star. I requested the branch manager call me on several different occasions but I guess customer service is a thing of the past. On several occasions the tellers have told me they are busy. Its time to stop using covid as an excuse and move on. Today I scheduled an appointment for the branch manager to call me but that was not done either. This banking problem has been going on for 3 months with no relief. 5/3rd has stooped to its lowest.

Sue, Kim, Ivona, Krista and EVERYONE at this branch is absolutely phenomenal. They provide incredible customer service, insight and overall satisfaction. I recommend this branch for anyone looking to have above and beyond service.