Ruoff made my first home-buying experience super easy and stress-free. My mortgage officer, Greg Burns, was so helpful and was there to assist through every step of the process. I was impressed with how quickly they finalized everything, too. I loved working with them and I’ve already recommended them to my friends who are looking to buy.
Brittany Goodman
1 year ago
Definitely recommend Mark Reyher if you are looking into buying a house. He will go out of his way to ensure you are getting the best rates!
He is very knowledgeable, friendly, and easy to talk to. He has always been available whenever there is a question I needed answered!
KENISHA SIMMONS
1 year ago
Cindy Jillian is always so great to work with! She’s personable, responsive l, and communicates throughout every step of the home purchase. I will always rely on Ruoff whenever purchasing a home.
Katrina Fish
1 year ago
Great people who work hard to get you your financing and get you into your new home. I would highly recommend Ruoff Mortgage and their team to anyone looking for a home
David Williamson
1 year ago
I highly recommend using Ruoff for your home mortgage. I worked with Greg Burns. He did a fantastic job of making the home buying process as easy as possible. I am amazed at how quickly Greg and Ruoff handled our loan, from top to bottom. I really liked the digital tools they used to keep me informed on where I was at during the loan process (underwriting, closing, etc). Greg also recommended the perfect realtor that we were very happy with. I give Ruoff 10 stars. Skip the banks and go straight to Ruoff! Thank you Greg for the great service!
Stephanie Schmig
4 months ago
Dan Dayhuff at Ruoff Terre Haute was absolutely incredible from start to finish in our first time home buying adventure. We ended up closing on our home in 5 business days! He is extremely knowledgeable, helpful, and easy to contact. The app/ online portal made things easy to level up with and if I ever had any questions or concerns Dan answered them quickly. I am so glad our real estate agent recommended Dan and the entire team at Ruoff.
MJ
4 months ago
The online portal was very user friendly and was part of the reason I chose Ruoff. Another reason I chose Ruoff, was because when I inquired about closing fees, Cindy was upfront and clear about them, as opposed to other lenders I spoke with.
For constructive feedback, as a first time home owner, I needed the legal documents broken down for me more simply. Those extra requests were not always met quickly during this process. However, all other communication was very quick and timely. There was confusion and uncertainty about what documentation would be needed for the underwriters, but I imagine this may be common with FHA loans.
Communication was always very positive, courteous, and professional. Near the end of closing Cindy went out of her way to make everything happen as quickly as possible, and communication was very efficient. I am very happily now working on moving into my forever home. Thank you!
Kia Boyle
4 months ago
Dan at Ruoff was absolutely amazing! I’m a first time homebuyer & he described everything amazingly to me & responded quickly. It felt like the loan process went really fast & pretty smoothly. Every time I had a question, he was quick on his feet & answered any question that I had. Amazing experience & would definitely recommend to anyone!
Jaimee Eaton
1 year ago
Brittany Goodman
1 year ago
KENISHA SIMMONS
1 year ago
Katrina Fish
1 year ago
David Williamson
1 year ago
Stephanie Schmig
4 months ago
MJ
4 months ago
Kia Boyle
4 months ago