Catholic & Community Credit Union, St. Clair Township, IL

On the door of the Shiloh branch ot says it closes at 5pm and it says the same thing on the website but the doors were locked. Waited in the drive-thru for almost 10 minutes. Trying to make my payment before I went to work, that didn't happen. Such an inconvenient. They need to change the times on the their website and door. They are posting false information.

Loan Officer Lisa at the Hartman Branch deserves no stars. I usually bank at the Caryle Ave branch but the notary was out. Lisa refused to notarize a document for me because I was with a shared branch. Why does the Caryle branch notarize with no issues? Guess what? UPS Store did it for a buck!! I'll never step foot at that branch again! Lisa made it seem like rocket science and stated, "I have to protect my notary." REALLY?? It's not like I didn't have proper identification that verified who I was. It wasn't that serious. Shame on you Hartman branch.

Matt Gaines is wonderful to work with! Very friendly and helpful.

I have been banking here for 3 years and unfortunately amidst this COVID pandemic I was charged $75 in overdraft fees. The manager failed to assist me and was extremely rude even going as far as to criticize and judge the purchases I made that caused the overdraft. She also made it a point to comment that I “shouldn’t spend money I don’t have.”, as if I had I had made the error intentionally. Eventually she decided to refund me ONE of the three charges. In the end, my 3 years of loyalty banking with them was worth just 25 bucks. Unless somebody reaches out and intends to remedy this, I’ll be going somewhere with good customer service.

It's a trash credit Union under the guise of Christianity and Catholicism they charge you over $5 to even use the ATM to withdraw money they're really just the sneakiest credit union of all time and they have garbage customer service 0/10

Don’t park here if you’re on lunch or just trying to sit in a shaded parking spot. They’ll kick you out and threaten to trespass

What kind of Bank takes advantage of a 78 year old woman who just lost her 36 year old grand daughter that she raised. When having to surrendering her grand daughters car because she couldn't afford the payment the bank did not explain what would happen. I didn't mention my grandma can't hear well even with her hearing ads in. After my grandma surrendered the car the bank took all her savings and now still owes 5,000 dollars. Do not use this bank they will take advantageof you, especially our elderly or people with a disability. Shame on you Catholic Credit Union!

On the door of the Shiloh branch ot says it closes at 5pm and it says the same thing on the website but the doors were locked. Waited in the drive-thru for almost 10 minutes. Trying to make my payment before I went to work, that didn't happen. Such an inconvenient. They need to change the times on the their website and door. They are posting false information.