Had an account here for probably over 15 years. They started sending me statements only every 6 months instead of monthly and then they started charging me a fee. So I didn’t know that I was losing money out of my account for 6 months. They clearly wanted me to close my account, so I did so. I asked the lady helping me 3 separate times about getting a refund of the fees they had taken out and she just never responded to my question.
You use a place like this for the customer service. Based on my experience I would not recommend this place, there are far better options around and if you use a larger bank, you can get more benefits.
Katrina Elliott
1 year ago
It was quick and easy to use the 24 hour ATM
Becky Reynolds
1 year ago
The automated phone system said the bank was open on Friday until 6pm for the drive thru. Went to one location on Friday at 5:32 it was closed. Went to the other location at 5:38 it was closed too. The date is June 16,2018 it is not a holiday. Very frustrating wanted to cash my paycheck and should have been able to according to the phone message. Never going back.
Kylie Allen
1 year ago
The slowest commercial drive thru in town. Waiting in line for 20 minutes to an hour is a little ridiculous
Janine Buckeye
1 year ago
This has been our bank for over 20 years. As we retire and prepare to move, I wish we could find a branch in southeastern North Dakota. We will miss this bank.
MIKe McMANIS
4 months ago
Won't cash payroll check in drive thru and lobby closed early no a Friday.
Cameron Shurtz
4 months ago
Had an account here for probably over 15 years. They started sending me statements only every 6 months instead of monthly and then they started charging me a fee. So I didn’t know that I was losing money out of my account for 6 months. They clearly wanted me to close my account, so I did so. I asked the lady helping me 3 separate times about getting a refund of the fees they had taken out and she just never responded to my question.
You use a place like this for the customer service. Based on my experience I would not recommend this place, there are far better options around and if you use a larger bank, you can get more benefits.
Becky Reynolds
4 months ago
The automated phone system said the bank was open on Friday until 6pm for the drive thru. Went to one location on Friday at 5:32 it was closed. Went to the other location at 5:38 it was closed too. The date is June 16,2018 it is not a … More
Cameron Shurtz
1 year ago
Katrina Elliott
1 year ago
Becky Reynolds
1 year ago
Kylie Allen
1 year ago
Janine Buckeye
1 year ago
MIKe McMANIS
4 months ago
Cameron Shurtz
4 months ago
Becky Reynolds
4 months ago