PrimeLending, A PlainsCapital Company - Martinsburg, WV, Martinsburg, WV

I recently bought my 3rd home with prime lending. The first two times I felt confused and treated more like a number instead of an individual. Kristen & Shawn we’re AMAZING!! Very helpful, always available for questions, extremely knowledgeable, and so personable. I really didn’t need to do a lot of thinking throughout this process because they were truly doing it for me! If I ever refinance, purchase another home, etc. I will only use Primelending!

Great experience!! Rick and his team guided us through the process of buying our home and made it as painless and easy as possible. I would strongly recommend going through Rick for your first or next house. I know I will!

Excellent service from Matt Hull and his team. Extremely smooth, quick, and professional experience and will recommend Matt and Prime Lending to friends and family. Thank you for making what could be a stressful event a piece of cake.

Rick and everyone with him has been absolutely amazing. They definitely went above and beyond for us! Would definitely recommend using them!

The service I received from Rick Zittle and Shawn Herold was unparalleled. I am very happy that I selected this lender because they had my interest at heart every step of the way!

Kindness, professionalism and compassion towards their clients! I felt like family from the first phone call with Rick and knew this was the place I wanted to handle my forever home. Jeannie the coordinator was stellar and helped ensure I felt at peace during the whole transaction. In the over 7 homes I purchased though my military travels this, by far, has been the most relaxed I have felt and didn't have any worries going into closing. I could write a book about these 2 and still wouldn't be able to capture how wonderful they are. They also ensured I received the best rates and remained flexible when I had to switch from a VA to conventional loan mid transaction. There were no road bumps and things went off with no issues. Thanks again to such a wonderful group!!!

Matt Hull is amazing!! I toured the property on Aug 18 and made an offer the next day. I immediately heard from Matt and started working the loan docs. We closed on our dream place 15 Sept. In my entire experience of buying and selling homes, I've never seen this kind of professionalism and personal service. If you want to compress the buying process, lock in the lowest rates and enjoy your closing experience, then PrimeLending is who you need to call. Well done Matt!!

A very positive experience with Matthew and Jeanne. Due to their expertise I was able to execute the paperwork entirely online until signing due to travel.