Long Reach Federal Credit Union, Ellenboro, WV

Employees are rude. They do not try to actually help you; you have to find out yourself what you need and request it. You can just tell they don’t want to do anything for you. I will use my Green Dot card way before I put my money in this bank.

Staff was quick and very nice

Felt like an important customer 2.5 years ago when I opened several accounts. Just feel like a number now as nasty attitudes and poor customer service has increased. I am shopping my accounts elsewhere.

Great Service, I always get a smile when I walk in the door it's nice that my bank knows me by name they are always willing to go above and beyond to help me, even if I call they are always helpful.. I would highly recommend Long Reach to anyone looking for a new bank..

From the first day I walked into the Ellenboro bank I felt good. These ladies have always been professional and kind.

Jessica did an amazing job setting up my loan! Very professional and very fast process..

Employees are rude. They do not try to actually help you; you have to find out yourself what you need and request it. You can just tell they don’t want to do anything for you. I will use my Green Dot card way before I put my money in this bank.

Felt like an important customer 2.5 years ago when I opened several accounts. Just feel like a number now as nasty attitudes and poor customer service has increased. I am shopping my accounts elsewhere.