Truist, Berkeley Springs, WV

Great bank. Super nice tellers. Very convenient.

Had the pleasure of working with Jessica, who went to great lengths to help me. I really appreciated her effort. It was exactly the kind of friendly and attentive customer service I was hoping to find at a local branch in our cozy little town.

Jennifer is awesome! Today Jennifer called me to let me know about a charge on my account and took care of it before I could even get to a bank. It's people like Jennifer that keep customers. She opened my account in 2006 and is still there 8 years later. I was looking to switch banks this morning and now I'm not.

It seems in this day and age the customer service is nonexistent. So refreshing to encounter a branch manager like Denise who is at her post and is willing to help. Very congenial very courteous, thank you very much

The people at this branch are the absolute best. I have several accounts here. Everyone is so helpful and pleasant. It is like I am banking with friends!

Had the pleasure of working with Jessica, who went to great lengths to help me. I really appreciated her effort. It was exactly the kind of friendly and attentive customer service I was hoping to find at a local branch in our cozy little town.

Jennifer is awesome! Today Jennifer called me to let me know about a charge on my account and took care of it before I could even get to a bank. It's people like Jennifer that keep customers. She opened my account in 2006 and is still there 8 years later. I was looking to switch banks this morning and now I'm not.

It seems in this day and age the customer service is nonexistent. So refreshing to encounter a branch manager like Denise who is at her post and is willing to help. Very congenial very courteous, thank you very much