This company, Gen, is not transparent! I used this company to pay for half of my Bariatric surgery. They charged me an extra $1575 for this loan. She told me it was a “package deal”. There is no package that a finance company is to provide. The company I used for the procedure provided everything. This was strictly an unsecured loan nothing more. So in essence I feel the $1575 was Citerra’s way of getting interest up front especially since I will be paying off in less than a month. BUYER BEWARE!!! I would do zero stars if it was an option!
Jennifer Alexander
1 year ago
Went through Citerra for surgery financing and Gen assured me they have zero interest for the first 12 months. What she didn't disclose is the $4k additional in fees on the loan. Do not use this company for surgery financing. When I called her out on this, she suddenly stopped responding to my emails and calls.
Miranda Ramirez
1 year ago
It wont let me give them anything less than one star. I'm very disappointed in this company they clearly didn't go over the $2,266.00 in hidden fees, my loan was for 7,000 and in all I'm going to end up paying double the amount i asked for. I recommend asking your bank first before asking this company
Linda Morris
1 year ago
I would give zero stars if I could. This company did not properly disclose the fees associated with the loan- which amounted to over $900 for a $2,000 dental loan. DO NOT USE THIS COMPANY. Stay as far from them as possible. I tried to get them to work with me on this - told "Gen" that she could make this right, and all she did was try and tell me how risky my daughter's loan was (and yet, I co-signed!)
Joelle Shallah
4 months ago
This company, Gen, is not transparent! I used this company to pay for half of my Bariatric surgery. They charged me an extra $1575 for this loan. She told me it was a “package deal”. There is no package that a finance company is to provide. The company I used for the procedure provided everything. This was strictly an unsecured loan nothing more. So in essence I feel the $1575 was Citerra’s way of getting interest up front especially since I will be paying off in less than a month. BUYER BEWARE!!! I would do zero stars if it was an option!
Jennifer Alexander
4 months ago
Went through Citerra for surgery financing and Gen assured me they have zero interest for the first 12 months. What she didn't disclose is the $4k additional in fees on the loan. Do not use this company for surgery financing. When I called her out on this, she suddenly stopped responding to my emails and calls.
D Tally76
4 months ago
I’m so very grateful for Ms.Jen!! She was able to get me financed for my entire medical procedure! What a wonderful experience working with this company and her💙 She got me financed practically instantly, when others denied me! I’ll make sure to only use Citerra for anything in the future! Thanks to Ms.Jen, & all at Citerra Finance!!👍👍👍👍👍
Joelle Shallah
1 year ago
Jennifer Alexander
1 year ago
Miranda Ramirez
1 year ago
Linda Morris
1 year ago
Joelle Shallah
4 months ago
Jennifer Alexander
4 months ago
D Tally76
4 months ago