MCU Financial Center Credit Union, Mount Pleasant, WI

Horrible customer service you have to almost beg for a call back or send multiple emails just to get an answer for almost anything . They either have poor communication skills or lack attention span because simply trying to get answers was exhausting. Got referred to by a couple people but it stops here

Take your business elsewhere. This credit union will nickel and dime your accounts until they are empty. You're penalized for not putting money into their coffers even if you are not overdrafted. I gave them two stars for being available to discuss a matter but not budging on their abhorrent practices. They really epitomized the stereotypical penny-pinching, fat cat notion of banking elitists.

Great place for auto loans, we just refinanced our house on great rate! Never had a problem with this bank in the 15 years we've used them for our loans.

That's opposite from the experience I've had with MCU and I've banked with them since 1998. Low fees, friendly service, and always available to help when I call or stop in.

Just got my truck loan great rate excellent service never been happier

Horrible customer service you have to almost beg for a call back or send multiple emails just to get an answer for almost anything . They either have poor communication skills or lack attention span because simply trying to get answers was exhausting. Got referred to by a couple people but it stops here

Take your business elsewhere. This credit union will nickel and dime your accounts until they are empty. You're penalized for not putting money into their coffers even if you are not overdrafted. I gave them two stars for being available to discuss a matter but not budging on their abhorrent practices. They really epitomized the stereotypical penny-pinching, fat cat notion of banking elitists.

Great place for auto loans, we just refinanced our house on great rate! Never had a problem with this bank in the 15 years we've used them for our loans.