What I like is the local service. i.e. need to change passwords on debit card? just call local branch. Not a nationwide toll free number to only be put on hold an hour. Barb, Tiffany in Bloomer I work with a lot and I can email anytime and I'll hear back same day usually. 2018 I was flown to Mayo and was out of commission for quite some time. I told my wife to go down in person and talk to these gals, and they helped her out and bills were paid on time. Try that with other big chain banks. Sure SFB is growing, but they don't lose sight of the meaning of customer service and keeping it easy for the customer. Thank you ladies for taking care of all my questions LOL God Bless!
Jennifer Krause
1 year ago
Barb was very knowledgeable in setting up the type of account that would work best for our needs. We are very happy with her customer service.
Pete Blum
1 year ago
Barb has been very helpful setting up cds for our family. Very knowledgeable and professional.
Plush Durb
1 year ago
Barb helped set up my savings account and did a really great job
Michael Burlingame
1 year ago
Lizzie and Betsy give me the best customer service. They are the main reason I stay with SFB
Curtis Harrison
4 months ago
What I like is the local service. i.e. need to change passwords on debit card? just call local branch. Not a nationwide toll free number to only be put on hold an hour. Barb, Tiffany in Bloomer I work with a lot and I can email anytime and I'll hear back same day usually. 2018 I was flown to Mayo and was out of commission for quite some time. I told my wife to go down in person and talk to these gals, and they helped her out and bills were paid on time. Try that with other big chain banks. Sure SFB is growing, but they don't lose sight of the meaning of customer service and keeping it easy for the customer. Thank you ladies for taking care of all my questions LOL God Bless!
Mark Campbell
4 months ago
Sara, this is Shari Campbell. You helped me last week to get the SFB app into our Chromebook with great patience and expertise. I appreciate all of your much needed assistance. THANK YOU!
Curtis Harrison
1 year ago
Jennifer Krause
1 year ago
Pete Blum
1 year ago
Plush Durb
1 year ago
Michael Burlingame
1 year ago
Curtis Harrison
4 months ago
Mark Campbell
4 months ago
Tina Plummer
4 months ago