North Coast Credit Union, Mount Vernon, WA

I had a loan through Tesoro credit union and they were fantastic! North coast Credit merged withh them and now you can spend 15 to 20 minutes on hold just waiting to talk to someone. Way worse then the bigger banks. What a joke.

I was a passenger while a friend was cashing a business check. The woman behind the glass in the drive-through was extremely pleasant. She's a kind spirited, good person. I even had to mention to her that she has a very pleasant smile. Her service was excellent, with a smile throughout the entire process, even when she had her mask on, her eyes would smile. Overall, really great, personal service. I might consider banking there myself. If you are looking for a credit union, I would, at the very least, put on your list of your establishments under consideration. If everyone working there provides service like the woman that helped my friend, yes, I highly recommend this credit union, just based on the service alone.

I've been with NCCU since 2017 (auto loan) and refinanced in 2019, although at the time they had some issues getting my autopay to work they resolved it as the issue was on their end my bank told me. I was helped via phone calls and had never been inside the branch until this year when I signed up for a personal loan, which was all very new (and to be honest a little intimidating). Olivo helped me via email and phone, he had great customer service and answered all my questions, and in person at the branch he helped me for the last steps for my new loan. The branch was spacious and clean, good customer service from the tellers up front, but I especially wanted to give Olivo 5+ stars! Even when my current auto loan and new personal loan are paid, I will continue to use NCCU in the future and do recommend them.

North Coast Credit Union is wonderful. The tellers are kind, personable, and knowledgable. They all have great attitudes and put the customers first. I have been A member for over two years and have had many questions that have all been answered and explained. Plus no hidden fees! If your looking for a credit union who will make you feel welcomed take the time to explain your concerns then you’ll have no regrets coming here.

Stuck on hold for hours cant pay my automobile bill they charge for VISA and Mastercard Debit card payments.

The Mount Vernon branch is wonderful the staff is warm and friendly and so nice. Love doing business with them

I was a passenger while a friend was cashing a business check. The woman behind the glass in the drive-through was extremely pleasant. She's a kind spirited, good person. I even had to mention to her that she has a very pleasant smile. Her service was excellent, with a smile throughout the entire process, even when she had her mask on, her eyes would smile. Overall, really great, personal service. I might consider banking there myself. If you are looking for a credit union, I would, at the very least, put on your list of your establishments under consideration. If everyone working there provides service like the woman that helped my friend, yes, I highly recommend this credit union, just based on the service alone.

I had a loan through Tesoro credit union and they were fantastic! North coast Credit merged withh them and now you can spend 15 to 20 minutes on hold just waiting to talk to someone. Way worse then the bigger banks. What a joke.