The entire team was efficient and super helpful. It's nice to have such an excellent woman to hold hands with through this, completely terrifying, process.
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Matt Dean
1 year ago
Honestly, the process wasn't bad. That's about as good as it gets. I was in a hurry and if it didn't ding my credit report so hard, I would have went else where.
During the process we were never given information about our rate, any fees, what our payments would be or well anything. We get told that fees that we pay would be refunded on closing, guess what, they weren't, even though it was said to us and our agent. Even more fees that we didn't know about when it came time for closing with a surprise of many of thousand of dollars (loan officers are paid by our fees.. hmmm.) The first time home grant we got, that also got added back to our loan amount as something we had to pay when we were told we wouldn't.
Our loan was also sold off to Lakeview Loan Servicing within the first month, which is a normal thing but yet another shock to hear because it was never disclosed.
Come at your own risk. You'll get your home but shop around and get the right fit. I'll for sure go somewhere else my next time around.
Anita Ramirez
1 year ago
Quick, professional, and extremely knowledgeable. Highly recommend, especially for first time homeowners.
Billie Quiring
1 year ago
Amazing team! Excellent customer service!
Gerald Brown
1 year ago
Emily Hussey
4 months ago
I have called the 5 closest loan depot offices the last 3 days and have gotten a busy signal. I went to the marysville office and they were closed during business hours. There was a door unlocked though and I got into the building, no one … More
jordyn porter
4 months ago
We’ve contacted around 6 different loan officers and this was by far the worst one. Miki Mobrand was nice and seemed knowledgeable but definitely not consistent and really slow going. Then we were handed off to her coworker, Amanda Mock, … More
Matt Dean
4 months ago
Honestly, the process wasn't bad. That's about as good as it gets. I was in a hurry and if it didn't ding my credit report so hard, I would have went else where. … More
DarkestJEM
1 year ago
Matt Dean
1 year ago
Anita Ramirez
1 year ago
Billie Quiring
1 year ago
Gerald Brown
1 year ago
Emily Hussey
4 months ago
jordyn porter
4 months ago
Matt Dean
4 months ago