Just another bank that will steal your money via "overdraft protection".
Edit: I should add that I requested my account be setup in a way that would deny the transaction if there wasn't enough funds in the account and was assured by Debbie Nissen that that's what would happen. Unfortunately they independently decided that the account shouldn't be set up that way, or maybe they just forgot. Either way I was charged much more than I would've if my account was set up the way I was verbally promised. I was not offered a reimbursement on the difference via phone, maybe in person will yield different results.
Jesus Carrillo
1 year ago
The workers have an attitude problem towards races other than white. One worker threw their hands in the air and began to talk badly about me to another coworker. This happend becuase today I canceled my bank account with North Coast Credit Union. Workers unprofessional, Apathetic, and slow at doing there job. I am unhappy about the service they provide towards the custmers.
Marina Sanchez
1 year ago
This is the BEST location. I have been with NCCU forever. I started with a child's savings account and now even do my car loan through them. I trust them and they are the best. Matt takes good care of everyone there. And there is the yearly bbq for members. What's not to love?
Office VanderMay
1 year ago
Since the merger they just dont care about customers. You cannot call a branch directly. Hold times are extreme at call center. I have been a member since 1971 but i am about done.
Martin Abrego
1 year ago
The best costomer service i ever have thanks guys for all the help.
Matt Gilbertson
4 months ago
Just another bank that will steal your money via "overdraft protection".
Edit: I should add that I requested my account be setup in a way that would deny the transaction if there wasn't enough funds in the account and was assured by Debbie Nissen that that's what would happen. Unfortunately they independently decided that the account shouldn't be set up that way, or maybe they just forgot. Either way I was charged much more than I would've if my account was set up the way I was verbally promised. I was not offered a reimbursement on the difference via phone, maybe in person will yield different results.
Jesus Carrillo
4 months ago
The workers have an attitude problem towards races other than white. One worker threw their hands in the air and began to talk badly about me to another coworker. This happend becuase today I canceled my bank account with North Coast Credit Union. Workers unprofessional, Apathetic, and slow at doing there job. I am unhappy about the service they provide towards the custmers.
Marina Sanchez
4 months ago
This is the BEST location. I have been with NCCU forever. I started with a child's savings account and now even do my car loan through them. I trust them and they are the best. Matt takes good care of everyone there. And there is the yearly bbq for members. What's not to love?
Matt Gilbertson
1 year ago
Jesus Carrillo
1 year ago
Marina Sanchez
1 year ago
Office VanderMay
1 year ago
Martin Abrego
1 year ago
Matt Gilbertson
4 months ago
Jesus Carrillo
4 months ago
Marina Sanchez
4 months ago