I do not bank at US bank but I had a check to cash and the check was from US bank so I stopped to cash it at the US bank and because I dont have an account with them they charged me $7 to cash their own $100 check. It would have been cheaper to cash it at Walmart . Not impressed at all!!!!!
Willis kerzman
1 year ago
U.S bank is a very frustrating place to bank. I personally bank at Chase. The gals that work there are all nice enough BUT, 9 times out of 10 your wait for service is slow as molasses. The last 5 times I've had to make a deposit there the first thing I'm greeted with is Sorry for the wait. That should be the motto at the Ephrata US Bank is we will make you wait, but then we'll apologize when you finally get service, so, Sorry for the wait. On top of that they can't even split a deposit, they use to be able to and all other banks can but not Ephrata US Bank anymore.
Mechanic Man
1 year ago
Yes, we remember Peggy--one of the old-school bankers. We too found these "new" bankers lacking, and closed our account. Won't be opening any time soon, either. There is just no excuse for treating your Loyal", "Valued" customers like that. They should take lessons from the retired bankers. But such is the norm for anyone under 50, it seems. "Just
gimme my paycheck right now!!" Sad--good-bye.
Gavin Seim
1 year ago
Gone are the days of Peggy and old school bankers that actually got out of the chair and fixed things. This is now a bank of corporate drones wasting your time and pretending it’s service and while saying “I understand your frustration.” like pre recorded bots.
Shea Mills
1 year ago
terrible service. Line of people out the door and they've got one teller working. They have I don't know what handful of windows not open. if there's a full lobby of people in there, needs to be all hands on deck.
L. Waa
4 months ago
I do not bank at US bank but I had a check to cash and the check was from US bank so I stopped to cash it at the US bank and because I dont have an account with them they charged me $7 to cash their own $100 check. It would have been cheaper to cash it at Walmart . Not impressed at all!!!!!
Mechanic Man
4 months ago
Yes, we remember Peggy--one of the old-school bankers. We too found these "new" bankers lacking, and closed our account. Won't be opening any time soon, either. There is just no excuse for treating your Loyal", "Valued" customers like that. They should take lessons from the retired bankers. But such is the norm for anyone under 50, it seems. "Just
gimme my paycheck right now!!" Sad--good-bye.
Willis kerzman
4 months ago
U.S bank is a very frustrating place to bank. I personally bank at Chase. The gals that work there are all nice enough BUT, 9 times out of 10 your wait for service is slow as molasses. The last 5 times I've had to make a deposit there the … More
L. Waa
1 year ago
Willis kerzman
1 year ago
Mechanic Man
1 year ago
Gavin Seim
1 year ago
Shea Mills
1 year ago
L. Waa
4 months ago
Mechanic Man
4 months ago
Willis kerzman
4 months ago