One Credit Union, South Barre, VT

we had a reason to make a change in our credit union. we chose one credit union based on a familiar person there. we can already see that it was a good choice. down to earth sensible people who wish to be part of a community. it is a win win for us.

I am up to my neck with this bank. They've been my go-to for living in Vermont but for the first time ever, I am having second thoughts of finding a different bank. Which is personally saddening to me because I want to be a loyal member, but if you do things as a bank that causes me great inconveniences that raises my stress levels, then I'm going to reconsider bothering on using you. I've tried pulling a personal loan out, but I got talked down to by one of the tellers like as if I'm a child asking for $5 from their parent. They never even responded to my e-mails when I was asked what the purpose was, leaving it all hanging in the air for all I know. Their restrictions and limits are awfully stressful. Get a pin wrong a few times? Welp, that's 24 hours you've gotta wait! Better hope where you make your purchases allow you to just run by credit! And this bank seems obsessed with pushing down this SecurLOCK App onto people. When I've lost my card or thought I've lost my card when really I've found it the next day after having looked for it a night before when I thought it was lost. They already blocked the card off and told me to get this app. Now, this app is only good if the CARD IS ACTIVE AND IF YOU HAVE IT! It is POINTLESS to have an app like SecurLock when you know, your CARD IS GONE! It just came off as a dumb lecture to me. The people might be nice at this location, but really, I'm finding myself at more odds in the cracks of their other sectors of services within this bank. Enough where I'm feeling more like I can't wait to be done with this bank in a few months when I move, to find something else, instead of feeling regret. Good job, guys...

Have been with this credit union since the beginning when it was formerly United Community CU and have always found customer service at the South Barre branch to be exceptional. All of the tellers are pleasant, accommodating and helpful in every way necessary, should any issues arise. The office is neat, clean, and the lines never long should you need to go in (drive-thrus available). The crew there has really made my banking carefree and easy. They were also helpful when I had a question about my account over the phone today as well!

We have been banking with One Credit Union for at leastv30 years. Everyone has been knowledgeable and very patient with us. We have had several loans over the years. We would not ever think of leaving One Credit Union for another financial institution in Vermont. Its nice to feel like our Credit Union is like family. Thank you South Barre Credit UNION.

Now you are closed on the weekends on top of regularly closing 15 to 20 minutes early this bank is a joke.

I had some issues with how things were going at one branch including broken down communication with a branch manager. However, Randy from Admin reached out and was very helpful and understanding and was able to get the ball rolling again.

Been using this bank since I was a teenager. The staff has always been friendly, building is always clean and I've had several great loans with them!

The staff at One Credit Union treated me like family. Fast and easy to open up a savings account. If you want great service stop by and see Diana and the rest of the staff.