National Bank - Cumberland Park, Tazewell, VA

Excellent customer service!! They always go the extra mile to help with all my banking!! Always enjoy the friendly professional atmosphere too!!

The Bank across from Wendy's has folks that are uncaring and impatient. They are rude and don't have time to answer any questions. Today wasn't the first time I expected their disrespect. I went to the door thinking the bank opened at 8:30. The branch manager came to the door and said curtly, "go through the drive in". No good morning and no smile. Then in the drive through I was met with the same disdain. I love this Bank. The Girls uptown are always kind patient caring and willing to answer any question and help in any way they can. I love those Girls. I'm a BABY Boomer and I sometimes need to have something explained again. They are kind and gracious and they don't mind. However, those Girls that work beside Food Lion are not interested in the common man. Obviously I'm not the kind that they are nice to because for the most part they have not been nice to Me. As for the Uptown Girls, BRAVO!!! They get my vote. They treat You like a part of a Family. For the ones across the street from Wendy's Ill just say, IT DOESN'T COST ANYTHING YO BE NICE.

Wendy and her team deliver efficient and quality service to their customers in the community. I am always greeted with such a welcoming spirit when I visit National Bank. I recommend them to everyone!

I have banked with many different banks in SWVA. When I moved to Tazewell, I reached out to several banks, but National Bank (Cumberland Branch), exceeded my expectations. From opening an account, to my direct deposit, and most recently … More