BayPort Credit Union, Suffolk, VA

I wish I could I could give them negative stars, by far the worst credit union to do business with, I was assured that the stop payment on a car loan that had been paid off was cancelled and they took their money anyways and offered no help and told me it would be up to 5 business days to get the money into a BayPort savings account that I could draw out the money. Horrible customer service and was given the run around by 3 different employees to only be told my money would not be credited back to my account !

I will never get another loan from this bank again, the first loan officer didn't inform me of their entire process for an auto loan, I was told that after I was pre-approved that I would be able to order a check or wire transfer to purchase the vehicle I wanted. After I found the vehicle and attempted to purchase it was when I was informed that the vehicle still needed an approval, the buyers order and a copy of the title which the dealership is was hesitant to give out, understandable, then I still have to wait for approval. This is the worst experience I've had getting an auto loan.

Absolutely the worst credit unit you can choose. They rearrange transactions in your account to reflect negative balances so they can charge you overdraft fees on money that is in your account.

Friendly tellers & managers 2 help meet all your financial needs! Started about 6 yrs ago, had serious health surgery & they helped me with some loan problems I had. GREAT SERVICE ALWAYS!

I wish I could I could give them negative stars, by far the worst credit union to do business with, I was assured that the stop payment on a car loan that had been paid off was cancelled and they took their money anyways and offered no help and told me it would be up to 5 business days to get the money into a BayPort savings account that I could draw out the money. Horrible customer service and was given the run around by 3 different employees to only be told my money would not be credited back to my account !

I will never get another loan from this bank again, the first loan officer didn't inform me of their entire process for an auto loan, I was told that after I was pre-approved that I would be able to order a check or wire transfer to purchase the vehicle I wanted. After I found the vehicle and attempted to purchase it was when I was informed that the vehicle still needed an approval, the buyers order and a copy of the title which the dealership is was hesitant to give out, understandable, then I still have to wait for approval. This is the worst experience I've had getting an auto loan.

I enjoy using BayPort CU. My Delta Community Union in Atlanta allows me to be able to send money to my account and withdraw finances. Since Iive just down the street is also another bonus🤩 …