Member One Federal Credit Union, Radford, VA

I call the center to get my vehicle loan payoff. I'm told after paying for two years on my loan that my payoff isn't even half of the amount borrowed. What?! It's only a 3 year loan.

I absolutely LOVE doing business with Member One Federal Credit Union, and with this branch in particular! The employees are super friendly, unbelievably resourceful and go above and beyond to help you with any financial need you could ever possibly have! I couldn't imagine going any where else for my banking! Please keep up the excellent work, you guys rock!! ♥

The whole idea of being a credit union is shared branch banking. These people asked me why i still dealt with them... I ask myself the same question every time I have to deal with them. 30 years ago this credit union was great but they now put the members dead last. I do not like this credit union it was much better when it was the N&W railroad credit union. Managers and everyone who work there never stay long. AVOID THIS OUTFIT, CHANCES ARE YOU WILL HAVE CONCERNS.SUCH AS I HAVE HAD.

I only give a 3 due to a certain teller there the company as a whole I like I spend Over700 a month for my two vehicles through a Loan with them my newest vehicle I got.a Great rate I do not like getting a hard time when I don't have my account number. And chose to give my social being told that I NEED to have it next time and that I NEED to remember it bc it hold up the line is crazy if typing in 10 numbers vs 5 numbers takes them so much longer then they probbly should not have a job that involves typing never had any issues in past with any other branch or teller

This bank has some of the best employees in the banking industry. They are professional and willing to go the extra mile. I have not looked back at my old bank one time! Thank you for being awesome!

Loan process was super easy. Andrea in Fairlawn was very professional and nice to deal with. She explained all of the terms of the loan in a way that wad easily understood.

I absolutely LOVE doing business with Member One Federal Credit Union, and with this branch in particular! The employees are super friendly, unbelievably resourceful and go above and beyond to help you with any financial need you could ever possibly have! I couldn't imagine going any where else for my banking! Please keep up the excellent work, you guys rock!! ♥

I only give a 3 due to a certain teller there the company as a whole I like I spend Over700 a month for my two vehicles through a Loan with them my newest vehicle I got.a Great rate I do not like getting a hard time when I don't have my account number. And chose to give my social being told that I NEED to have it next time and that I NEED to remember it bc it hold up the line is crazy if typing in 10 numbers vs 5 numbers takes them so much longer then they probbly should not have a job that involves typing never had any issues in past with any other branch or teller