They are very Professional and very respectful and caring I love them I’m so happy I’m customer with them and I choice them right business Thank you One main financial
Linda Mallory
1 year ago
Great experience. I worked with Stephen and the manager Dave, both of which came in on a Saturday to help me. They were both very kind and professional. The whole process went very quickly and efficiently and I was able to get the funds that I needed to take care of something which came up regarding my home. Many thanks to OneMain Financial.
Snow Belle
1 year ago
I’m not even a customer yet and I’ve been treated very poorly. I called the branch today to get more information and to inform them that I haven’t been called back yet regarding all the paper work I’ve sent in. Someone named MIKE who IS the branch manger picks up and I start to speak and explain to him why I’m calling and he hangs up right in the middle of me speaking. Then I call again and he lets it go straight to voicemail, I’ve never dealt with such blatant disrespect. This made me change my mind on doing any type of business with your company. I’ve gone ahead and filed a formal complaint and closed the account before it even got fully started. If you’re thinking about going here please go elsewhere, if your not treated as a valued customer before hand how do you think you will be treated afterwards. The man at the HEAD BRANCH that is based in (Kentucky) was very nice and understanding.
Tami S
1 year ago
If I could give zero stars, I would. This office is filled with immature representatives who harass you instead of trying to help you. They send documents asking you to sign them that are totally different from what they say over the phone. Know what you are talking about before you reach out to customers. Bad company overall. I will never apply for a loan with them ever again.
Matt Ravadge
1 year ago
Only got 1 star because I can't give 0. I opened my account in Virginia but moved to Maryland where I was told I can only pay at the branch I opened my account in which makes no sense since I had cash in hand. Then on multiple occasions I had paid and screen shotted the receipt only to have them call me saying I still owe them for that months payment. They wouldn't listen to me saying I had paid so I had to pay again. DO NOT BORROW MONEY FROM THIS COMPANY.
Linda Mallory
4 months ago
Great experience. I worked with Stephen and the manager Dave, both of which came in on a Saturday to help me. They were both very kind and professional. The whole process went very quickly and efficiently and I was able to get the funds that I needed to take care of something which came up regarding my home. Many thanks to OneMain Financial.
Snow Belle
4 months ago
I’m not even a customer yet and I’ve been treated very poorly. I called the branch today to get more information and to inform them that I haven’t been called back yet regarding all the paper work I’ve sent in. Someone named MIKE who IS the … More
Valerie Forrest
4 months ago
They are very Professional and very respectful and caring I love them I’m so happy I’m customer with them and I choice them right business Thank you One main financial
Valerie Forrest
1 year ago
Linda Mallory
1 year ago
Snow Belle
1 year ago
Tami S
1 year ago
Matt Ravadge
1 year ago
Linda Mallory
4 months ago
Snow Belle
4 months ago
Valerie Forrest
4 months ago