ALCOVA Mortgage | Harrisonburg, VA, Harrisonburg, VA

David and his team are great! They were able to answer our questions in a timely manner. When asked to rush paperwork, per seller request, they were ON IT!! Honest, upfront and very dependable!

Refreshing to deal with an honest family business - if you want the best available rate with the lowest closing costs call Primary Residential Mortgage Inc. Thoroughly enjoyed working with Robert Bates and his son Christopher. They saved me over $50,000 and 3 1/2 years off my current mortgage by refinancing at a lower rate - if your current mortgage is over 3% then you should consider their options. Easy and painless process and they even came to my home to close the loan! Great company - would refer them to anyone in need of financing options! Thanks again guys!

Chris was such a wonderful person to work with. He truly made the whole buying a house experience smooth and easy. He walked us through the process step by step and was always there to answer any questions or concerns we had. During such a busy time for mortgage companies he managed to get everything done that we needed done and closed on our house before the holidays. I could not have asked for a better buying experience. I would highly recommend Chris.

Chris and Robert Bates are the best in the business. They saved us 65 thousand plus on the duration of our loan and cut our payment by $200 per month. They also made great on the promise of not requiring us to pay a large amount of money out of pocket at closing. This is the second mortgage we have entrusted with PRMI and specifically with the Bates family. We originally went with a mortgage Company out of northern VA, and the hospitality and knowledge of PRMI blows them away. I can't recommend Chris and Robert enough, they are great people and care for your home like it is their own.

Chris and his team provide outstanding customer service - keeping you informed throughout the process and answering all questions promptly. They are personable, gracious, and respectful of your interests and time. You cannot have a better team in your corner throughout this process than Chris and his colleagues. We highly recommend Chris and the team at PRMI to anyone looking to understand their options for home ownership or refinancing; they are truly the best!

Through all the ups and downs of buying a home without a realtor, David Bates was awesome to work with. Tho I bugged the daylights out of him he was very patient and understanding. He took the time out of his personal life to answer questions even after hours. I can't thank him enough for all he's done for us!

Working with Olivia made a very stressful experience seem like a breeze. Any question or concerns were addressed immediately and she bent over backwards to put all the pieces together. I recommend Olivia to any and everyone thinking about purchasing a home in the near future.

I have worked with Olivia multiple times on the pre-approval process. As we all know the state of the real estate market, it's a go now situation! She has always been prompt with communication and leading me through what I need in a quick and easy process: all while having my best interest in mind and at heart.