ValleyStar Credit Union, Collinsville, VA

Thanks for the excellent customer service during my recent visit to the Collinsville branch. Chris was very helpful and took great care to meet my needs. His patience was exceptional. I've been banking with ValleyStar for many years. My experiences with the bank have been very positive.

Chris Kidd assisted me with my personal loan, he was very professional and quick with getting me approved.

Nada helped me open my account and she was very helping and quick to respond!

Chris and Donna were very helpful and courteous. Had a great experience at the bank in Collinsville

I like the Collinsville branch better. They are much nicer and helpful. Chris Kidd is who helped me!

Just opened an account here. The people here are very nice. Mary helped me set everything up and made things very easy for me. I honestly could say I’ve never been treated so nicely at any other bank than this one. She explained everything thoroughly and made it fun as well. She really helped make one stressful moment for me turn into something enjoyable and comfortable. Thank you Mary.

Very pleasant experience! Chris Kidd from the Collinsville, VA branch assisted me in problems I was having with my account after installation of the new system. He was very patient, courteous and knowledgeable taking care of my problem professionally. I was very pleased with his service. Thank you Chris!

To be honest we were ready to leave. Things have changed over the sixteen years we have been with this bank. But when you walk into a branch the people still treat you like a neighbor. I had issues with some ACH transactions and another … More