Hassle free, quick process. Just a couple things - No one ever called me back to let me know I was approved, I had to call in myself to find out. When I went to go sign paperwork a few days later, I had questions that the customer service rep could not answer, I really felt bad for her. She didn't know if the interest accrued daily and she also didn't know what an arbitration agreement was. She just said to sign and I had to explain to her what it meant after I read it.. She said she didn't know. Training is necessary. Lack of customer service left me feeling "eh", but, since I took a hit on my credit, I just got the loan.
Nayeli Barron
1 year ago
They were very helpful including JR. Such wonderful people. Highly recommend!
Desaray Jacuinde
1 year ago
been going to them for years now and there amazing...costumer sevice is very great
Marissa Estrada
1 year ago
Really sweet and they help you when you need it
Joe Valencia
1 year ago
Great staff !! easy to work with. Happy Holidays!
smiles theone
4 months ago
Hassle free, quick process. Just a couple things - No one ever called me back to let me know I was approved, I had to call in myself to find out. When I went to go sign paperwork a few days later, I had questions that the customer service rep could not answer, I really felt bad for her. She didn't know if the interest accrued daily and she also didn't know what an arbitration agreement was. She just said to sign and I had to explain to her what it meant after I read it.. She said she didn't know. Training is necessary. Lack of customer service left me feeling "eh", but, since I took a hit on my credit, I just got the loan.
Nayeli Barron
4 months ago
They were very helpful including JR. Such wonderful people. Highly recommend!
Desaray Jacuinde
4 months ago
been going to them for years now and there amazing...costumer sevice is very great
smiles theone
1 year ago
Nayeli Barron
1 year ago
Desaray Jacuinde
1 year ago
Marissa Estrada
1 year ago
Joe Valencia
1 year ago
smiles theone
4 months ago
Nayeli Barron
4 months ago
Desaray Jacuinde
4 months ago