VeraBank, Henderson, TX

Last thing I got financed was my house back in 2007. Tried to get a personal loan to put a new roof. They denied me. It was an act of congress they wanted proof of every little income i made. Went down the road and they where able to help me with no act of congress. They approved me for a loan for 3 years paid it in 1 year. Will not use Vera bank for any of my further loans.

I had a HORRIBLE experience at this bank regarding trying too apply for a second loan on my home. I had too search and initially call the Mortgage loans officer.(Also back in Dec., 2019 I was going too take out a CD and put it up for collateral I was told not to do so because they couldn't make any money off this loan.

Not happy with the customer service at banks. I hardly ever hear anyone get greeted and the workers are really snobby. They are always rushing and don’t get our request done correctly at the drive thru- putting money incorrectly into the right account. (Checking/ Savings)

Worst bank ever to deal with. They did not fund a car loan to the dealership I manage. It has been OVER A MONTH. They never have a manager available to discuss matters either. DEALERSHIPS BEWARE OF DEALING WITH THEM.

Branch Mgr Mariana Escobedo and teller Jennifer Bazaldua were helpful, efficient, courteous, and gracious, which made my shopping experience today one of the easy ones. Thanks Ladies

Kay Bills helped me with some transaction issues quickly and professionally. Love her!

Last thing I got financed was my house back in 2007. Tried to get a personal loan to put a new roof. They denied me. It was an act of congress they wanted proof of every little income i made. Went down the road and they where able to help me with no act of congress. They approved me for a loan for 3 years paid it in 1 year. Will not use Vera bank for any of my further loans.