Prosperity Bank, Comanche, TX

This bank is working in the last century. They require all beneficiaries be present to divide up an estate CD when one of the members lives in CA. We had all the required documents and they were still rude. Their legal team needs to get it together. Don’t waste your time or money. There are plenty of other financial institutions far friendlier and accommodating.

Went by to cash a check drawn off their bank locally and they wanted to charge over a HUNDRED dollars for their "fee"! Ridiculous! I was thinking about opening a new account since I do business here in town. But NO WAY! COULD HAVE CASHED IT AT 3RD PARTY CHECK cashing for less. Horrible!

Wont answer the phone for certain area codes. Do not understand simple questions. Horrible customer service

This bank is working in the last century. They require all beneficiaries be present to divide up an estate CD when one of the members lives in CA. We had all the required documents and they were still rude. Their legal team needs to get it together. Don’t waste your time or money. There are plenty of other financial institutions far friendlier and accommodating.

Went by to cash a check drawn off their bank locally and they wanted to charge over a HUNDRED dollars for their "fee"! Ridiculous! I was thinking about opening a new account since I do business here in town. But NO WAY! COULD HAVE CASHED IT AT 3RD PARTY CHECK cashing for less. Horrible!

Wont answer the phone for certain area codes. Do not understand simple questions. Horrible customer service