Covington Credit, Morristown, TN

So they switch "systems" you try to pay you bill online AND on the phone...they want to charge a late fee for something that is THEIR fault because they don't know how to use the "new system" and can't access your account...but wait there is more. The account # they gave isn't even mine so I can't pay online....beyond angry!!

I had a great experience at Covington credit. When I talked with Mrs. Lillie Ramos it was like talking with family. I really enjoyed my time there and she accommodated my financial needs.

Horrible service. Yes I was late on my payment. But these girls are rude. They call you from blocked numbers and then talk to you like you are scum of the earth. I will never go back to them. EDIT::: two years later I ate my words and went back. The hateful one was gone. The woman who waited on me was very sweet.

Lilly is great I love her

Nice people with a professional outlook. They help people out if, they can. They treat you with up most respect.