UBank, Jellico, TN

The customer service is great let me just state that first..but....It really would be great if they offered a after hour customer service with a live represenitve. Your card can go into fraud alert very easily without notification to the customer and unfortunately there is nobody to help you until next business day.Sometimes people depend on actually having to use the money in there account for daily activities. And when your account gets cut off without warning it can be a giant problem to the customer. Maybe have a alert sent to customers email to verify transactions if they look suspicious, before actually shutting card off?That would solve the issue.

This bank had the best terms for our home loan, by far. Kim Swafford is professional and has been extremely helpful. Would definitely recommend home buyers consider this for financing.

Very best bank, very sweet an caring Christians as well..love them all.

Always been a good bank for me and my family

Awesome place to work! We are a family and we treat our customers the same way!

Very pleasant to do business with! The young lady who opened my account....I believe was a Moses....was VERY polite and professional. Would not hesitate to recommend to anyone.

The customer service is great let me just state that first..but....It really would be great if they offered a after hour customer service with a live represenitve. Your card can go into fraud alert very easily without notification to the customer and unfortunately there is nobody to help you until next business day.Sometimes people depend on actually having to use the money in there account for daily activities. And when your account gets cut off without warning it can be a giant problem to the customer. Maybe have a alert sent to customers email to verify transactions if they look suspicious, before actually shutting card off?That would solve the issue.

This bank had the best terms for our home loan, by far. Kim Swafford is professional and has been extremely helpful. Would definitely recommend home buyers consider this for financing.