Have nothing but good to say about this Branch thus far. They were friendly and courteous. They were able to get me out of my rent to own building "loan shark" loan as we like to call it, with a interest rate and payment where we wanted. Will definitely be using them again for my future endeavors.
C BARNES
1 year ago
I really appreciate the ladies in this office. They are all very professional and courteous. I’m so thankful they are not rude. I would highly recommend this office to anyone needing a little financial assistance.
Dave
1 year ago
Terrible company and Customer service. They either don't answer, or when they do, staff Shauna Broderick Etheredge and Jessica Lyn- Marie Stevens, start the conversation with an attitude. I simply call to get answers to my questions and get an attitude as if they hate working there. I've had a much better experience at their other branch and their staffing. Avoid this BRANCH!!)
Kenny
1 year ago
Great experience. They were super nice and helpful. And they helped me when nobody else would. Definitely recommend
JORDAN G
1 year ago
During my visit I received excellent customer service I will be working with them again.
Melissa Barber-McGee
4 months ago
Yes I was late on my payment. I would go up to the Lancaster SC branch, they would be on their cell phones. Sometimes I would call them to ask a question, they would not have an answer, they would say let me tranfer you to the manager, why are they there if I get transferred all the time. Would not be going back to them interest rate is too high. (35.5%)Wish I would have listened to my mom and sister about them. Why is the manager Sharon always on lunch break around 4.
Donna Shelly
4 months ago
I have been with 1st Franklin for a while now. They are always friendly and polite. I am thankful for they have helped me many times.
robert brooks
4 months ago
First Franklin is well respectful and they take care of their costumers. Thank you guys so much
Justin Holmes
1 year ago
C BARNES
1 year ago
Dave
1 year ago
Kenny
1 year ago
JORDAN G
1 year ago
Melissa Barber-McGee
4 months ago
Donna Shelly
4 months ago
robert brooks
4 months ago