Customer service at this branch is extremely lacking. Lack of communication with local branch and corporate office.
Today I received a phone call to correct the balance on my account. I paid what the representative asked and advised my next 3 payment dates. I later receive a voicemail detailing the payment I made and that it was not enough to cover my monthly payment. Also disclosed my payment due date. This voicemail alone violates my rights under FDCPA. I will be following up with the BBB.
I highly suggest using ANY OTHER company
Jessica
1 year ago
Robert Moore
1 year ago
Stuart Hall
1 year ago
Joanie Hall
1 year ago
Evan Duke
1 year ago