Home Loan Specialist MV, Warwick, RI

My experiences with Home Loan could not be better. I have dealt with Alma and Samantha so far - both are very courteous, knowledgeable of the product line, and efficient. I have received personal service at this bank as compared to other banks where I have to call its 800 number and wait days for an answer. The interest rates offered by Home Loan exceed other banks.

I have had my loan with this company for 2 & a half years never had an issue until I noticed on the 11th that my payment did not come out of my account I was very nervous I did not want to be penalized or anything. I then called & was told that the payments came out on October no problem. November no problem, but for the month of December It looked as if on the 7th I payed off my loan. WHICH WAS COMPLETELY FALSE. The women then told me maybe someone payed off their loan & put the wrong account number & it was put into my account, which if it was the case they should be paying better attention. She told me "You shouldn't be penalized, but I'm not sure" which why would I be it wasn't my fault?? I was told someone would get back to me in 48 hrs, which had me on edge because I had no Idea what was going on. SOO i decided to call back & another woman told me that they sold my loan to another company... Which i guess companies do all the time, but without any notice never got an email, call, anything in the mail. I was completely blindsided & it was very unprofessional, & all of that running around when the first women could have just told me that is what happened. If you don't want to be blindsided or want to work with a bank more professional, do not choose home loan investment!

Absolutely the best bank ever. I’ve been with home loan for over 10 years ! If your looking to be treated like a person this is the bank for you! Melissa is awesome!!

terrible service the auto loan department sucks they do not return calls. This is on a loan I have paid off. I can guarantee they would be hunting me down if i owed them money.

worst bank to deal with..messed up the credit score really bad..u have to be carefull with them if u apreciate u score they will ruin it in a matter of days

My experiences with Home Loan could not be better. I have dealt with Alma and Samantha so far - both are very courteous, knowledgeable of the product line, and efficient. I have received personal service at this bank as compared to other banks where I have to call its 800 number and wait days for an answer. The interest rates offered by Home Loan exceed other banks.

I have had my loan with this company for 2 & a half years never had an issue until I noticed on the 11th that my payment did not come out of my account I was very nervous I did not want to be penalized or anything. I then called & was told … More

Absolutely the best bank ever. I’ve been with home loan for over 10 years ! If your looking to be treated like a person this is the bank for you! Melissa is awesome!!