PeoplesBank, A Codorus Valley Company, York, PA

We had applied for a commercial loan, because People's came highly recommended by other business owners and investors in the area, and we were made to use Jaime Strange, Loan Processor. She then did not respond for weeks while we were supposed to be in underwriting. I then relentlessness contacted her for 48hrs requiring an update immediately. She then finally reached out and said they could not do the loan. She also accused us of lying, because she does not have the business or financial knowledge needed for this position. She did not have her underwriting numbers correct at all either. I had to underwrite our property for her. During all this, she was also very impolite on the phone and via email, because she was frazzled with herself due to being incompetent about business and commercial real estate matters. As I said, others in the area have recommended People's highly, but with this loan processor we had a horrible experience. I do not feel she should be working in commercial banking or banking at all for that matter.

Dec 23 the CC system goes down for hours, and they DECLINE ALL transactions. Now Dec 24, plenty of $$$ in account still, declined again. Since it's the weekend, the client care center is closed. I'm stranded on a Christmas eve. We're DONE!

This bank is a horrible Bank my grandfather lived in PA and he had terminal cancer so he moved to VA with me there's no branches around well he used to just go into the bank and take all of his money out at once and since he moved here he can't do that so we did everything electronically then closed his account on a weekend he is terminal cancer mind you he came home on a Friday he couldn't really speak with the bank lady who called at the time because you know he had pneumonia and things like that he was choking she made it seem like it wasn't a big deal it was just about an online savings account he tried to open will apparently because I was sending funds from his card to another electronic card they put it down as fraud we called every possible branch and no one would speak to him on the weekend said he had to wait till Monday we couldn't pay for his oxygen or his pain meds and unfortunately he has to go back into the hospital this is a horrible bank they completely are just completely messed up I would know recommend this bank to anyone at any point in time do not go to thishi

The worst of the worst. This company only thinks of itself. After multiple times trying to clear up fees for a problem caused by their bad banking practices, I ended up talking to paypal and they instantly, without out question or proof, refunded my money and fees caused by this bank. When you have a problem with peoples bank dont expect to speak to someone who is polite and respectful or even has the patience to figure out your problem. I have atleast 5 different accounts with other banks and have never experience such a money grab. They only care about their bottom line. So if youre thinking about signing up with peoples bank look somewhere else. There are so many other banks out there with no fees, great customer service and actually care to have you as a customer. Why would you settle for worst?

The bank closed my accounts without my knowledge for sending them an email that had foul language about charging overdrafts fees during a pandemic. Also, charged me 3 overdrafts fees in one day, i.e. why I wrote the email. What do you know..

We had applied for a commercial loan, because People's came highly recommended by other business owners and investors in the area, and we were made to use Jaime Strange, Loan Processor. She then did not respond for weeks while we were supposed to be in underwriting. I then relentlessness contacted her for 48hrs requiring an update immediately. She then finally reached out and said they could not do the loan. She also accused us of lying, because she does not have the business or financial knowledge needed for this position. She did not have her underwriting numbers correct at all either. I had to underwrite our property for her. During all this, she was also very impolite on the phone and via email, because she was frazzled with herself due to being incompetent about business and commercial real estate matters. As I said, others in the area have recommended People's highly, but with this loan processor we had a horrible experience. I do not feel she should be working in commercial banking or banking at all for that matter.

If you get a mortgage or other loan through this bank, just know that there is no way to set up auto payments unless you have a banking account with them. Also, be warned that there is no alert system provided other than snail mail. So changes in your payment amounts are a delayed surprise.

The worst of the worst. This company only thinks of itself. After multiple times trying to clear up fees for a problem caused by their bad banking practices, I ended up talking to paypal and they instantly, without out question or proof, refunded my money and fees caused by this bank. When you have a problem with peoples bank dont expect to speak to someone who is polite and respectful or even has the patience to figure out your problem. I have atleast 5 different accounts with other banks and have never experience such a money grab. They only care about their bottom line. So if youre thinking about signing up with peoples bank look somewhere else. There are so many other banks out there with no fees, great customer service and actually care to have you as a customer. Why would you settle for worst?