United Community FCU, Washington, PA

This is the absolute worst bank I have ever used in my life. The customer service is absolutely horrible. My account had went into the negative out of nowhere one day and the bank claims that they had nothing to do with it and it’s from another transaction place and the transaction place that I had called had claimed that the money was already taken out which it was. So all of a sudden I’m missing money and in the negative and no one can help and keeps giving me the run around. I will not use this bank no more and the account I have can just stay in the negative since no one can give me answers

Terrible customer service recently. Tried to deposit a large check, that was issued from a another credit union, because of a loan/car sale and they totally dismissed me, with absolutely no guidance and the "nothing I can do" answer. Went to Wilmerding branch 2 hours later, and there was absolutely no problem, just a typical hold like any other non-business account check. Will never use this branch in Washington ever again.

Disappointing, to say the least. I've had problems accessing my money 3 different times and every time was told there was 'nothing' they can do. Be nice if they would either update their computer systems or provide proper training for tellers.

Always friendly and courteous. They also have not charged me any ridiculous, fraudulent Bank of America style fees. Best bank I've found in Pa.

Closed 5 minutes early and would not let me in to cash an important check. Will not be using this branch again

This is the absolute worst bank I have ever used in my life. The customer service is absolutely horrible. My account had went into the negative out of nowhere one day and the bank claims that they had nothing to do with it and it’s from another transaction place and the transaction place that I had called had claimed that the money was already taken out which it was. So all of a sudden I’m missing money and in the negative and no one can help and keeps giving me the run around. I will not use this bank no more and the account I have can just stay in the negative since no one can give me answers

Terrible customer service recently. Tried to deposit a large check, that was issued from a another credit union, because of a loan/car sale and they totally dismissed me, with absolutely no guidance and the "nothing I can do" answer. Went to Wilmerding branch 2 hours later, and there was absolutely no problem, just a typical hold like any other non-business account check. Will never use this branch in Washington ever again.

Disappointing, to say the least. I've had problems accessing my money 3 different times and every time was told there was 'nothing' they can do. Be nice if they would either update their computer systems or provide proper training for tellers.