Terrible customer service. Had a 10am waited til 11 then Katrina said to me if you can wait a while longer yet I will see you, but I want to take care of this customer first. But during my wait he told me that he had a 10:30 appointment. So I was nice enough to say no, I can go somewhere else. Exactly what I did. Called Wells Fargo and got appt later that day and they took care of me. At least they have customer service.
Ginger Schmitt
1 year ago
Since the merge with Truist, I’ve had nothing but issues. Can’t you get things in order? You even have my contact information wrong. You send a password code to my job instead of my phone number.
Kris Huber
1 year ago
Happy to have a great B B & T Bank in our valley. From the competent tellers and manager, they are always there to help with a friendly smile, which always makes you feel welcome and important.
Another great feature is the drive through service combined with the beauty of the Bank, which totally makes it a great Bank to do business with. Signed: Hubco Transport LLC
Travis Snyder
1 year ago
This is a great bank with a wide variety of personal and business services that give rise to their good customer service. Always greeted with a friendly " Welcome to BB&T." Also, while traveling around PA it's nice to have BB&T branches in almost every region. Online Banking is TOP NOTCH!
Joseph Schultz
1 year ago
Will you guys get a new ATM machine already? Three times I came to this ATM Weeks apart and there was somebody working on it.! What are the odds of that happening? Get a new ATM machine already.
Edit: this is the 4th time I came to this ATM now and there is someone working on it! Unreal!
Edit: I politely explained to the teller lady that this machine is never working and it's my 4th time here. She knew they were having issues and we're working to correct. I was given a voucher for my inconvenience.
Good gosh, I'm hoping the next time I come over here this machine is working..
Winnie Harner
4 months ago
Terrible customer service. Had a 10am waited til 11 then Katrina said to me if you can wait a while longer yet I will see you, but I want to take care of this customer first. But during my wait he told me that he had a 10:30 appointment. … More
Kris Huber
4 months ago
Happy to have a great B B & T Bank in our valley. From the competent tellers and manager, they are always there to help with a friendly smile, which always makes you feel welcome and important. … More
Travis Snyder
4 months ago
This is a great bank with a wide variety of personal and business services that give rise to their good customer service. Always greeted with a friendly " Welcome to BB&T." Also, while traveling around PA it's nice to have BB&T branches in almost every region. Online Banking is TOP NOTCH!
Winnie Harner
1 year ago
Ginger Schmitt
1 year ago
Kris Huber
1 year ago
Travis Snyder
1 year ago
Joseph Schultz
1 year ago
Winnie Harner
4 months ago
Kris Huber
4 months ago
Travis Snyder
4 months ago