Glatco Credit Union, Spring Grove, PA

Small town feel and friendly service. Not the flashiest of online services but has all your electronic needs and if you want to have a banking relationship again, this is your place.

I went into the lobby hoping to open a savings account. I stood there...while one of the tellers talked leisurely with her elderly boss. So I waited because I didn't want to interrupt if the tellers were busy. Neither one of them looked at me at all while I was standing there. I had passed right in front of their booths...no reaction. No greeting. One of the tellers then went and served a car that had rolled up to the window. At this point I was getting mad because I was clearly standing there. Then an elderly gentleman walked in and went up to the other teller's booth. And *he* got served. When he left I went up to the window and asserted myself...asking about the savings account glatco offered. The teller didn't seem very enthused to tell me anything about it. I walked out, knowing that Glatco CU was not getting my business.

Nice, friendly staff. Good bank to deal with, and good interest rates on loans

System goes down on weekend all the time then I can’t access my bank account until the return Monday no number to call need to access bank account an have to wait till Monday morning

Online Banking down again! I've been banking with Glatco for over 20 years. The staff is very pleasant and I've never had a bad experience in the branch. HOWEVER...the online banking is constantly unavailable and not just for a few minutes.....for hours at a time! In today's world, that is a significant issue. If Glatco doesn't get this corrected, I will unfortunately need to take my banking elsewhere.

Small town feel and friendly service. Not the flashiest of online services but has all your electronic needs and if you want to have a banking relationship again, this is your place.

I went into the lobby hoping to open a savings account. I stood there...while one of the tellers talked leisurely with her elderly boss. So I waited because I didn't want to interrupt if the tellers were busy. Neither one of them looked at me at all while I was standing there. I had passed right in front of their booths...no reaction. No greeting. One of the tellers then went and served a car that had rolled up to the window. At this point I was getting mad because I was clearly standing there. Then an elderly gentleman walked in and went up to the other teller's booth. And *he* got served. When he left I went up to the window and asserted myself...asking about the savings account glatco offered. The teller didn't seem very enthused to tell me anything about it. I walked out, knowing that Glatco CU was not getting my business.