This is the second time Ryan helped me with my home mortgage. Very responsive, patient and professional! He is willing to answer any questions on any of the complicated documents or processes, making sure you feel comfortable and clear about them. Strongly recommend to any one looking for mortgage brokers!
Ryan Simme
1 year ago
Ryan Hall and excel mortgage were a godsend. I had been working with a lender who had high fees, a high interest rate, and not the best customer service. When I started to question whether or not this was the right lender, my first call was to Ryan Hall. Immediately I knew the best decision was to switch lenders. Ryan had a competitive rate, less fees, and was extremely helpful throughout the entire process. Also, Ryan and Excel had to meet an expedited deadline, as my settlement date was fast approaching but I didn't want to be stuck with a poor interest rate from a sub-par lender. Ryan's team work tirelessly to meet deadlines, also keeping me up to date on his progress. What made Ryan's customer service so excellent was when my old mortgage lender refused to release my new home's appraisal, which would've left me having to pay $500, Ryan and excel covered the cost. He understood what I was going through as a young, first time home buyer, and I couldn't recommend his services more.
Mike G
1 year ago
Excel Mortgage was perfectly exceptional from start to finish. Extremely reachable, constantly in communication, always ready to answer every question, and their ability to keep costs low for you while getting you the loan you need is unmatched. Will definitely be seeking their assistance again for any other home purchases.
Brian Patterson
1 year ago
Ryan and his team were phenomenal! Our first mortgage was through a local bank which was a nightmare. When buying our second and now forever home we were referred to Excel. Not only did Ryan have a much better rate than what the same local bank I was using had, they had lower fees and actually cared about helping us close a mortgage. The original bank couldn't even answer simple questions where Ryan and his team answered complicated ones. We converted our first home to a rental property while trying to get a loan on the new house, needless to say we needed an expert. We found that expert at Excel!
On top of having better rates the customer service was second to none. Anyone who is looking for a mortgage needs to do themselves a favor and call Ryan and Excel mortgage, you will be glad you did!
Patrick Sell
1 year ago
We closed on a house in West Chester, PA and we are very happy with the way that Excel took us through the mortgage process. Chris Pappa and Mary Harrington are both knowledgable, professional, courteous, and responsive.
I am a bit skeptical by nature so I did some homework on rates and fees from other lenders including the big online brokers. Chris was offering a great rate with comparably low fees and I took comfort in knowing that they were a local group that I could physically meet with as opposed to an anonymous online broker.
Anyway, we were vey happy with our experience. Would certainly recommend.
Sam Suh
4 months ago
I can't stress enough how important Ryan and his team was to me during a very difficult time in my life. I realized it after the fact. Navigating this market is bonkers where you could have minutes to make a blind decision. There were many times when I was stressed and didn't think about the potential outcomes of my decisions. Ryan was like my guardian angel. I was not an easy client and Ryan through it all stayed patient, was there whenever I needed him for something and really went above and beyond to help me find a house. This process took over 6 months just to give you an idea the patience he had. The combination of his expertise, service attitude and honesty, you can't go wrong with him. His team specifically Mary, held my hand with all the documents, timelines, out of norm requirements, etc. They really know what they are doing but more than that, they are good people. Thank You!
Ryan Simme
4 months ago
Ryan Hall and excel mortgage were a godsend. I had been working with a lender who had high fees, a high interest rate, and not the best customer service. When I started to question whether or not this was the right lender, my first call was to Ryan Hall. Immediately I knew the best decision was to switch lenders. Ryan had a competitive rate, less fees, and was extremely helpful throughout the entire process. Also, Ryan and Excel had to meet an expedited deadline, as my settlement date was fast approaching but I didn't want to be stuck with a poor interest rate from a sub-par lender. Ryan's team work tirelessly to meet deadlines, also keeping me up to date on his progress. What made Ryan's customer service so excellent was when my old mortgage lender refused to release my new home's appraisal, which would've left me having to pay $500, Ryan and excel covered the cost. He understood what I was going through as a young, first time home buyer, and I couldn't recommend his services more.
Brian Patterson
4 months ago
Ryan and his team were phenomenal! Our first mortgage was through a local bank which was a nightmare. When buying our second and now forever home we were referred to Excel. Not only did Ryan have a much better rate than what the same local bank I was using had, they had lower fees and actually cared about helping us close a mortgage. The original bank couldn't even answer simple questions where Ryan and his team answered complicated ones. We converted our first home to a rental property while trying to get a loan on the new house, needless to say we needed an expert. We found that expert at Excel!
On top of having better rates the customer service was second to none. Anyone who is looking for a mortgage needs to do themselves a favor and call Ryan and Excel mortgage, you will be glad you did!
Feng Qiu
1 year ago
Ryan Simme
1 year ago
Mike G
1 year ago
Brian Patterson
1 year ago
Patrick Sell
1 year ago
Sam Suh
4 months ago
Ryan Simme
4 months ago
Brian Patterson
4 months ago