Angela, the manager, was very helpful in helping me to clear a check. I need the money to close on a house in Florida and she was able to expedite the process. I know she had to make several calls in order to make this happen, and I am very grateful! Thanks Angela!
Joel Gallucci
1 year ago
I love the Moon Dollar Bank! The employees are super friendly and are always able to help me when i have questions. They did a lot of upgrading this past year and it looks amazing! I would highly recommend this bank.
gary spellman
1 year ago
Do business with a bank that knows you. This one isn't it.
My mother did business with them for decades. After her death, Dollar Bank insisted upon a short certificate to transfer her CD to my father as designated in mother's will. Their corporate procedures prevented a local manager from making a consumer friendly decision.
A lawyer was necessary to avoid having an 88 year old man go to the court house and deal with the process. After legal fees, the loss on the deposit was worse than a stock in a market crash.
In comparison, three other financial institutions in the same community honored the will and directives stated in it.
Lys
1 year ago
Inaccurate information provided, unprofessional and extremely rude customer service, and an extremely miserable manager who thinks it’s appropriate to berate a customer for using their ATM when they don’t have an account there. I’ll never use this joke of a bank again.
Cristiane Bolzani
5 months ago
Angela, the manager, was very helpful in helping me to clear a check. I need the money to close on a house in Florida and she was able to expedite the process. I know she had to make several calls in order to make this happen, and I am very grateful! Thanks Angela!
Joel Gallucci
5 months ago
I love the Moon Dollar Bank! The employees are super friendly and are always able to help me when i have questions. They did a lot of upgrading this past year and it looks amazing! I would highly recommend this bank.
gary spellman
5 months ago
Do business with a bank that knows you. This one isn't it.
My mother did business with them for decades. After her death, Dollar Bank insisted upon a short certificate to transfer her CD to my father as designated in mother's will. Their corporate procedures prevented a local manager from making a consumer friendly decision.
A lawyer was necessary to avoid having an 88 year old man go to the court house and deal with the process. After legal fees, the loss on the deposit was worse than a stock in a market crash.
In comparison, three other financial institutions in the same community honored the will and directives stated in it.
Cristiane Bolzani
1 year ago
Joel Gallucci
1 year ago
gary spellman
1 year ago
Lys
1 year ago
Cristiane Bolzani
5 months ago
Joel Gallucci
5 months ago
gary spellman
5 months ago