Kayla was absolutely amazing to work with. She answered all of my questions and concerns almost immediately every single time. My husband and I bought our first house and Kayla got me through all of the stress and anxiety of all of it! So happy we went with cool home loans and worked with Kayla!
Stevie Jankovic
1 year ago
Kayla was a huge help with my mortgage process. I would have been clueless if it wasn't for her. She helped me with the whole process, from pre-approval to closing. She was readily available and answered all my questions, and even helped me understand the loan process when I didn't even know what to ask. The process wasn't perfect. There was an issue with the disclosure given near the end, and forced a delay in closing, but it smoothed out and worked in the end.
J Mac
1 year ago
Not good.....Andy Slavin never followed through as promised. Went to closing and my wifes name wasn't on the deed.....was told by Andy that they would fix this .......that was Dec.....we sent all documents to someone who wrote of the change......Andy was supposed to have paid to fix this as it was their mistake. AND NOTHING....won't answer calls or e-mails....would have given no stars but not an option.Beware...go somewhere else.would have given -10stars
Derek Mink
5 months ago
I can't recommend Rob Cool and his team enough! From start to finish they walked me through everything I needed to do every step of the way. As a first time home buyer this was a huge help to have such a proactive team of individuals. They made the whole process of buying a home as stress-free as you could possibly ask for by being there whenever I had any questions or concerns. Rob especially is quick to get back to you. Nights, weekends, whenever, this man has your back and will do everything he can to get you to the finish line to close on your new home. Thank you Rob Cool for going above and beyond in your profession.
Susan Benz
5 months ago
Having no experience in purchasing a home, we were very nervous when we came upon complications for many reasons. Rob put us at ease and worked diligently to help us in every aspect. Not sure I can put into words my gratitude. I would … More
Charles Herko
5 months ago
Rob and his staff made the entire process quick and easy. If there was a document that was needed there were ensure to notify me in a timely fashion. I was able to put an offer in on a home and close faster than I had seen many other homes … More
Natalie Deal
1 year ago
Stevie Jankovic
1 year ago
J Mac
1 year ago
Derek Mink
5 months ago
Susan Benz
5 months ago
Charles Herko
5 months ago