Mark Pontz - NMLS #33151, Lancaster, PA

We approached Mark about refinancing, unsure if it was the right time or even the right approach. Mark asked questions about our goals, and presented us with a variety of options. He never pressured us, and gave opinions with out pressure. Thanks to him, we have a lower rate, lower monthly payment, and cash in hand to complete some home projects! It was a seamless process, with amazing communication along the way. Even after closing, we had a follow up question and he (as always) answered them quickly. Mark provides stellar service and truly treats you like you are his most important customer during every interaction. Would absolutely recommend Mark to anyone purchasing a home!

I went from terrified to Confident! Buying my home from my spouse after a separation was one of the most intimidating things I have ever set out to do. My first attempt at the process working with a different loan agent and company was leaving me frustrated, confused and unattended to. I reached out to Mark after hearing positive things from friends and I am so happy I did! This time around the process was very different. Mark took the time to understand my unique situation and help me navigate the loan process. He never hesitated to answer my questions and discuss all of my options. I went from feeling like an nuisance with my previous lender, to feeling like I had a whole team rooting for me and helping me with Mark. Mark himself is a wonderful and kind person, deeply knowledgeable about his area of business, and his entire team is just as incredible. Also a special thanks to Kary Foster at Loan Depot for being so wonderfully helpful and kind to me. If you are looking for a loan, I could not recommend Mark and his team more. You will not be disappointed.

Mark and the team at LoanDepot did a terrific job with our refinance. From start to finish, Mark was very attentive to our needs and went out of his way to make the process understandable as well as easy. Along with getting us a great rate, he promptly responded to our communications and was both kind and professional. I highly recommend Mark and his team to anyone thinking about taking out a home loan.

Mark and his entire team are experts at making the home buying process clear, efficient, and painless. We partnered with them for our first mortgage. We had so many questions and thankfully the loandepot team worked hard to get us timely and accessible information to help us understand. We especially valued having the portal to keep all documentation in one place and available to us when we needed it through the process. Would definitely recommend them to anyone in the market. Thanks again, y’all!

Mark and his team were incredibly efficient and a pleasure to work with. As first time homebuyers, and looking to purchase a fixture upper, the renovation loan process seemed daunting. Mark and his team explained the process thoroughly and always responded promptly and kindly to any questions. They closed the loan in fantastic timing and made the process as smooth as possible!

Mark did an amazing job with us acquiring a loan. Made the process super easy and less stressful than what buying a home already is. Would highly recommend. Definitely a customer for life.

Very simply; if you need a home loan, talk to Mark. He and his associates were wonderful to deal with. Their knowledge and communication are first rate. Mark's patience with us was greatly appreciated as we maneuvered throw a challenging financing situation. He was always there for us to answer questions and clearly explain all the "whats and whys" throughout the process. Home buying is a significant and stressful process. Dealing with Mark made it smooth, and easier than anticipated. Thanks Mark.

Mark was very communicative with the whole mortgage process. Mark was available for any questions we had and would answer quickly. We appreciate all of his help during our home buying process and he make it extremely easy and smooth.