OneMain Financial, Huntingdon, PA

Poor customer service. Sent a car title without owners permission to a third party. Seems the people who work here are rather uneducated.

If I could leave -100 stars I would! I got a 15.99% interest loan ($17262) to pay off credit cards and had an indepth discussion on never close cards because it affects credit score. They offered to send in the payment for the loans. When I checked the counts, 6 of the 7 had closed. I contacted every company and everyone said they had received a letter from ME with my signature instructing them to close my account. It dropped my credit score 52 point. OneMain told me they hadn't done this, who are you going to believe 1 person or 6 people. I had the one company send me a letter. Can you say forgery?! I went thru my normal lender, got 5.99% interest and paid $13707 off within a week of taking the load out. Balance $2707, I'm giving you #'s so you can see the grasp of this. My payments would have been $607 a month but because I was paid so far ahead, I didn't make 2 payments because I was waiting on a check to finish off the balance. Keep in mind, these payments weren't late because I was paid up to the year 2020. When I got the final payoff yesterday, they added $642 interest for 2 months. I understand interest accrual, this is ridiculous. The loan is now paid off and I have contacted legal representation to see what recourse I have especially for the forgery. IF you get a loan thru them, proceed at your own risk.

The people here were extremely helpful and friendly. I've never felt more welcome in a place of business with my 3 children.

very excellent and I got everything needed to get a place of my own

Awesome service! They went above and beyond to help!

They are always professional and do everything possible to help you as a customer.

If I could leave -100 stars I would! I got a 15.99% interest loan ($17262) to pay off credit cards and had an indepth discussion on never close cards because it affects credit score. They offered to send in the payment for the loans. When I checked the counts, 6 of the 7 had closed. I contacted every company and everyone said they had received a letter from ME with my signature instructing them to close my account. It dropped my credit score 52 point. OneMain told me they hadn't done this, who are you going to believe 1 person or 6 people. I had the one company send me a letter. Can you say forgery?! I went thru my normal lender, got 5.99% interest and paid $13707 off within a week of taking the load out. Balance $2707, I'm giving you #'s so you can see the grasp of this. My payments would have been $607 a month but because I was paid so far ahead, I didn't make 2 payments because I was waiting on a check to finish off the balance. Keep in mind, these payments weren't late because I was paid up to the year 2020. When I got the final payoff yesterday, they added $642 interest for 2 months. I understand interest accrual, this is ridiculous. The loan is now paid off and I have contacted legal representation to see what recourse I have especially for the forgery. IF you get a loan thru them, proceed at your own risk.

Poor customer service. Sent a car title without owners permission to a third party. … More