F&M Trust, Chambersburg, PA

My wife and I are very appreciative of the exceptional service we received at the Norland Avenue Branch of F&M Trust recently. Our F&M representative went the extra mile to help us every step of the way when an internet scam necessitated closing one account and opening a new one. We really like this "home town" bank service! Thank you!

Since early 2013 I have had an outstanding check, and the staff at F & M has been diligent in asking to see if the check has been cashed since then. I'm always greeted with a smile without exception by the tellers and they go above and beyond for me.

Rhetta at F&M Trust was very helpful and professional when I worked with her. She left no questions unanswered and she really made sure that I understood every detail. I highly recommend this bank.

This is one of the slowest drive through banks ever

It is so nice to be able to come in and get personal assistance on any issue I have. The ability to work with actual people who are eager to help and offer great customer service is one of the reasons I will stay with F&M Trust.

The general customer service are ok. From a business perspective the F&M business account model [ fyi franklin link ] , fees , convenience, usefulness, ease of use, it's really under par versus regular expected online banking in 2023. I would not recommend unless they seriously re vamp that whole system. Unless you just have hours to waste to complete simple tasks and operation. Save yourself the headaches and high fees bank with someone else. Again the face to face operation is great, the phone operation is ok, the online operation is far behind and a big pain honestly only reason why they get a 1 star is because the painfulness of online op.

My wife and I are very appreciative of the exceptional service we received at the Norland Avenue Branch of F&M Trust recently. Our F&M representative went the extra mile to help us every step of the way when an internet scam necessitated closing one account and opening a new one. We really like this "home town" bank service! Thank you!

Since early 2013 I have had an outstanding check, and the staff at F & M has been diligent in asking to see if the check has been cashed since then. I'm always greeted with a smile without exception by the tellers and they go above and beyond for me.