NBT Bank, Blooming Grove Township, PA

The women who work here are wonderful. Always a quick and easy experience.

I was 90% of the way to closing my account based on the ridiculous extra fees, archaic mobile app, grimy ATM I have to put my card in twice to use after I’ve waited 5 minutes, the delayed Drive-thru—it goes on and on but TODAY when I spoke with Debbie—I’m DONE! I would think NBT would be catering to the small customer base they are fortunate to have—not the case at all! When I expressed my concern about her not resolving my simple issue and told her I’m ready to close my account if she can’t help me—she rudely told me to have a nice night and hung up on me. Not the first time I’ve witnessed her less than sub-par interaction with customers but will absolutely be the last!!!! Do not bank here-go to a credit union or back over to Wells Fargo where you aren’t nickel and dimed to do your banking. Dominique Wick

Good

Good local bank, very friendly, very helpful.

Great smaller bank with very personable

I love all the girls here. They have always helped me in many ways. Love Donna . Manager. Cozy bank. Kind .and sweet girls. Girls

I was 90% of the way to closing my account based on the ridiculous extra fees, archaic mobile app, grimy ATM I have to put my card in twice to use after I’ve waited 5 minutes, the delayed Drive-thru—it goes on and on but TODAY when I spoke with Debbie—I’m DONE! I would think NBT would be catering to the small customer base they are fortunate to have—not the case at all! When I expressed my concern about her not resolving my simple issue and told her I’m ready to close my account if she can’t help me—she rudely told me to have a nice night and hung up on me. Not the first time I’ve witnessed her less than sub-par interaction with customers but will absolutely be the last!!!! Do not bank here-go to a credit union or back over to Wells Fargo where you aren’t nickel and dimed to do your banking. Dominique Wick

The women who work here are wonderful. Always a quick and easy experience.