Refinanced a vehicle with them and they failed to request a copy of my insurance. They apparently sent letters requesting this information months after but didn't bother calling or emailing (because we don't live in the 21st century or anything). Tacked on almost five thousand dollars for insurance, which I already had, then after finally getting a refund, they wouldn't recalculate the two payments (principal vs interest) that were made during this dispute (which I was told they would). Mind you I am a brand new customer and this refinance was handled by one of their managers.. It's not about the hundred dollars or so they swindled me out of, it's the principal of taking care of your customers.
Judy Curtis
1 year ago
My husband became a member in or around has 1972. This bank is always there for us, what ever project we have, whether its a car, or home
improvement. Everytime we need them they are there. (Thanks
Halliburton) Endurance I hope we are members another 30 + years.
The Curtis's
Janet Knapp
1 year ago
Great choice for your banking needs. The staff of very knowledgeable and friendly.
Stuart Smith
1 year ago
Always a good experience, always greeted kindly prompt and friendly service knowledgeable staff
Ashley Jackson
1 year ago
Great customer service! Very knowledgeable.
Michael Mc
4 months ago
Refinanced a vehicle with them and they failed to request a copy of my insurance. They apparently sent letters requesting this information months after but didn't bother calling or emailing (because we don't live in the 21st century or anything). Tacked on almost five thousand dollars for insurance, which I already had, then after finally getting a refund, they wouldn't recalculate the two payments (principal vs interest) that were made during this dispute (which I was told they would). Mind you I am a brand new customer and this refinance was handled by one of their managers.. It's not about the hundred dollars or so they swindled me out of, it's the principal of taking care of your customers.
Sarah Howe
4 months ago
Courteous friendly people who are experienced and professional
Judy Curtis
4 months ago
My husband became a member in or around has 1972. This bank is always there for us, what ever project we have, whether its a car, or home
improvement. Everytime we need them they are there. (Thanks
Halliburton) Endurance I hope we are members another 30 + years.
The Curtis's
Michael Mc
1 year ago
Judy Curtis
1 year ago
Janet Knapp
1 year ago
Stuart Smith
1 year ago
Ashley Jackson
1 year ago
Michael Mc
4 months ago
Sarah Howe
4 months ago
Judy Curtis
4 months ago