Primary Residential Mortgage, Inc., Wooster, OH

We were first time homebuyers with very little experience in the world of real estate and mortgage lending. Our loan officer Lindsey Pennell was always available to answer via text, call, or email to help us answer any questions or navigate any issues that we ran into. We also felt like she was able to relate to us well on a personal level and we never felt like we were just another name on a list. Lindsey kept us informed and comfortable throughout the entire process and we are glad that we chose her and PRMI to assist us with our loan.

Matt and the team handled the process phenomenally. Over communicated every step, made the information easy to understand and got us in our new house fast.

PRMI has the best loan processors. So friendly, and amazing to work with.

Sawyer was personable, honest and available to help us in this process. We appreciate his attention to our needs and responsiveness in this fast pace market. The entire team was friendly and helpful and made a very complex process relaxed and smooth. Don’t wast time shopping around and come see them. Thank you!

The process from start to finish was wonderful and so helpful! I left each conversation better understanding mortgages and what to look for as a potential homebuyer. Brandon and his team were helpful and thorough, being sure to answer each question with clarity and showing that they pay attention to detail. Brandon and his team were also very encouraging along the way! I would recommend them to anyone!

The process from start to finish was wonderful and so helpful! I left each conversation better understanding mortgages and what to look for as a potential homebuyer. Brandon and his team were helpful and thorough, being sure to answer each question with clarity and showing that they pay attention to detail. Brandon and his team were also very encouraging along the way! I would recommend them to anyone!

We were first time homebuyers with very little experience in the world of real estate and mortgage lending. Our loan officer Lindsey Pennell was always available to answer via text, call, or email to help us answer any questions or navigate … More

Highly recommend Primary Residential Mortgage for your loan needs... Brandon was incredibly helpful and made sure I got the best deal. He was always quick to answer all questions I had, incredibly kind and helpful, and overall made the process much easier than expected. Strongly recommend.